Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support social workers in a fast-paced environment, ensuring effective referral management.
- Company: Join a supportive South Wales Council with a focus on adult services.
- Benefits: Competitive pay, hybrid working, free training, and wellbeing sessions.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Must be a qualified social worker registered with Social Care Wales.
- Other info: Flexible working options available; join a dedicated team making an impact.
The predicted salary is between 30000 - 42000 £ per year.
Hoop Social Work Recruitment are proud to be supporting a South Wales Council to recruit an experienced Senior Practitioner / Assistant Team Manager to join their Adults First Contact Team on an agency basis for approximately six months covering a secondment until August. Pay rate for this role will be £40 Umbrella. The role offers hybrid working with a minimum of 3 days in the office as it is a duty function. We are open to receiving applications for 4 and 5 days a week.
This is a pivotal role within the First Contact / Front Door service, supporting the effective triage, screening and progression of referrals into Adult Services. You will work alongside the Team Manager to:
- Provide practice leadership and professional oversight to social workers and practitioners
- Support decision-making at the front door, ensuring proportionate, timely and lawful responses
- Oversee waiting lists, risk prioritisation and case progression
- Quality assure Care and Support Assessments, safeguarding decisions and outcomes
- Offer consultation and guidance on complex cases, including safeguarding adults
- Ensure practice aligns with the Social Services and Well-being (Wales) Act 2014
- Support performance, compliance and timely recording
- Act as a point of escalation for practitioners, promoting safe and defensible decision-making
This is a fast-paced, high-impact role where your experience and calm leadership will really matter.
What We’re Looking For:
- Qualified Social Worker registered with Social Care Wales
- Significant experience within Adult Social Care
- Previous experience as a Senior Practitioner, Practice Lead or Assistant Team Manager
- Strong knowledge of front door / first contact services, safeguarding and threshold decision-making
- Confident, supportive leadership style with a focus on strengths-based practice
- Able to balance risk, performance and professional judgement in a busy environment
Benefits of working for Hoop:
- 20 years' experience of the Social Work market
- Your local agency based in Cardiff
- Welsh-speaking consultant available should you wish to converse in Welsh throughout your job search
- PAYE and Umbrella payroll options available - you choose!
- Dedicated point of contact (support team to cover whilst on leave)
- Twice weekly payroll
- Actively supplying every Local Authority in South/West Wales and South West England
- Provides free training sessions (Contributes CPD)
- Refer a friend scheme available
- Birthday gifts
- Wellbeing sessions
Given the nature of the role, only applications from individuals with a social work qualification and registration with either professional body - Social Care Wales / Social Work England can be considered. No sponsorship provided. Please only apply if you meet this criteria.
Contact Sarah Leigh at Hoop Social Work in Cardiff today for an informal chat.
Assistant Team Manager First Contact Team Adults Services in Newport employer: Hoop Social Work
Contact Detail:
Hoop Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Manager First Contact Team Adults Services in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the social work field, especially those who have experience in adult services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Social Services and Well-being (Wales) Act 2014. Be ready to discuss how you’ve applied this in your previous roles, as it shows you’re not just familiar but also experienced.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you’ve supported decision-making or guided others in complex cases. This will highlight your ability to step into the Assistant Team Manager role with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect role.
We think you need these skills to ace Assistant Team Manager First Contact Team Adults Services in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in Adult Social Care and any relevant leadership roles. We want to see how your skills align with the responsibilities of the Assistant Team Manager position.
Showcase Your Experience: Don’t hold back on sharing your past experiences, especially those related to front door services and safeguarding. We’re looking for someone who can demonstrate their ability to make sound decisions in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences. We appreciate clarity, and it helps us understand your fit for the role quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hoop Social Work
✨Know Your Stuff
Make sure you brush up on the Social Services and Well-being (Wales) Act 2014 and any relevant legislation. Being able to discuss how these laws impact your decision-making will show that you're not just familiar with the theory, but you can apply it in practice.
✨Showcase Your Leadership Skills
As an Assistant Team Manager, you'll need to demonstrate your leadership style. Prepare examples of how you've supported social workers in the past, especially in high-pressure situations. Think about times when your guidance made a difference in safeguarding or case progression.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, especially around triaging referrals and managing risk. Practise articulating your thought process and decision-making strategies. This will help you convey your calm and confident approach to complex cases.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the role is the right fit for you.
