Quality Assurance Manager – Cardiff Council Social Services
Cardiff (hybrid)
£46,579 – £49,817
Monday – Friday, 8:30am – 5pm (4:30pm finish on Fridays)
Permanent
Hoop Social Work is working with Cardiff Council Social Services to recruit a Quality Assurance Manager. This is a directorate-wide role covering both Children's and Adult Services.
The role
You'll lead the rollout of a new Quality Assurance and Audit Strategy and put strong QA processes in place across the directorate. You'll work closely with teams to share good practice, keep standards high and build a "best practice first" culture.
What you'll be doing
- Leading on the Quality Assurance and Audit Strategy for Children's and Adult Services
- Building and embedding QA processes across the directorate
- Offering leadership and constructive challenge to team managers and practitioners
- Spotting where policy and practice can improve, then leading the changes
- Sharing good practice across the workforce and raising expectations of quality
What you'll bring
- A social work qualification and registration with Social Care Wales (or eligibility to register)
- Solid post-qualifying experience and a real belief in the value of social work
- Experience managing others
- Confidence to challenge and influence at manager level
- Strong organisation, attention to detail and communication skills
- Comfort working somewhere fast-paced with a focus on improving services
Good to know
- The role is subject to an Enhanced DBS check
- It's open to post share (job share)
- Applications are welcome in English or Welsh
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Quality Assurance Manager in Cardiff employer: Hoop Social Work
Monmouthshire Council is an exceptional employer for Children with Disabilities Social Workers, offering a supportive work culture that prioritises employee wellbeing and professional growth. With flexible working arrangements, including three days on-site and two from home, and a dedicated consultant to guide you, you'll find a rewarding environment that values your contributions and provides exclusive access to opportunities across South Wales and beyond.
