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- Tasks: Lead and support social workers in triaging and progressing adult service referrals.
- Company: Hoop Social Work Recruitment, a trusted agency in Cardiff.
- Benefits: Competitive pay, flexible working options, and free training sessions.
- Why this job: Make a real difference in adults' lives while developing your leadership skills.
- Qualifications: Qualified Social Worker with significant experience in Adult Social Care.
- Other info: Join a supportive team with excellent career growth opportunities.
The predicted salary is between 33600 - 50400 £ per year.
Hoop Social Work Recruitment are proud to be supporting a South Wales Council to recruit an experienced Senior Practitioner / Assistant Team Manager to join their Adults First Contact Team on an agency basis for approximately six months covering a secondment until August. Pay rate for this role will be £40 Umbrella. The role offers hybrid working with a minimum of 3 days in the office as it is a duty function. We are open to receiving applications for 4 and 5 days a week.
This is a pivotal role within the First Contact / Front Door service, supporting the effective triage, screening and progression of referrals into Adult Services.
You will work alongside the Team Manager to:
- Provide practice leadership and professional oversight to social workers and practitioners
- Support decision-making at the front door, ensuring proportionate, timely and lawful responses
- Oversee waiting lists, risk prioritisation and case progression
- Quality assure Care and Support Assessments, safeguarding decisions and outcomes
- Offer consultation and guidance on complex cases, including safeguarding adults
- Ensure practice aligns with the Social Services and Well-being (Wales) Act 2014
- Support performance, compliance and timely recording
- Act as a point of escalation for practitioners, promoting safe and defensible decision-making
This is a fast-paced, high-impact role where your experience and calm leadership will really matter.
What We’re Looking For
- Qualified Social Worker
- Registered with Social Care Wales
- Significant experience within Adult Social Care
- Previous experience as a Senior Practitioner, Practice Lead or Assistant Team Manager
- Strong knowledge of front door / first contact services, safeguarding and threshold decision-making
- Confident, supportive leadership style with a focus on strengths-based practice
- Able to balance risk, performance and professional judgement in a busy environment
Benefits of working for Hoop
- 20 years’ experience of the Social Work market
- Your local agency based in Cardiff
- Welsh-speaking consultant available should you wish to converse in Welsh throughout your job search
- PAYE and Umbrella payroll options available – you choose!
- Dedicated point of contact (support team to cover whilst on leave)
- Twice weekly payroll
- Actively supplying every Local Authority in South/West Wales and South West England
- Provides free training sessions (Contributes CPD)
- Refer a friend scheme available
- Birthday gifts
- Wellbeing sessions
Given the nature of the role, only applications from individuals with a social work qualification and registration with either professional body - Social Care Wales / Social Work England can be considered. No sponsorship provided. Please only apply if you meet this criteria.
Contact Sarah Leigh at Hoop Social Work in Cardiff today on 02922 400519 for an informal chat.
Assistant Team Manager First Contact Team Adults Services employer: Hoop Social Work
Contact Detail:
Hoop Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Manager First Contact Team Adults Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the social work field, especially those who might know about openings in Adult Services. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Social Services and Well-being (Wales) Act 2014. Be ready to discuss how you’ve applied this in your previous roles, as it shows you’re not just familiar but also experienced.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you’ve supported decision-making or guided others through complex cases. This will highlight your fit for the Assistant Team Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect role.
We think you need these skills to ace Assistant Team Manager First Contact Team Adults Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Assistant Team Manager. Highlight your experience in adult social care and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Adults First Contact Team. Share specific examples of your past work that align with the responsibilities mentioned in the job description.
Showcase Your Qualifications: Don’t forget to mention your qualifications and registration with Social Care Wales. This is crucial for us, so make it clear right from the start that you meet the necessary criteria for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hoop Social Work
✨Know Your Stuff
Make sure you brush up on the Social Services and Well-being (Wales) Act 2014 and any relevant policies. Being able to discuss these confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've provided practice leadership in previous roles. Think about specific situations where your guidance made a difference, especially in complex cases or safeguarding scenarios.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. Practice articulating how you would handle triage, screening, and decision-making at the front door. This will demonstrate your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about team dynamics, challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
