At a Glance
- Tasks: Be the welcoming face of a charity, managing enquiries and providing excellent customer service.
- Company: Join a respected charity making a real difference in the community.
- Benefits: Earn £12.71 per hour with a Monday to Friday schedule.
- Other info: Temporary role from 22nd June to 30th June, perfect for immediate job seekers.
- Why this job: Gain valuable experience in a supportive environment while helping others.
- Qualifications: Experience in reception or customer service, with strong communication skills.
Location: Vale of Glamorgan
Salary: £12.71
Hours: 8:30am – 4:30pm, Monday to Friday
Duration: Temporary cover from 22nd June to 30th June (inclusive)
Hoop Professional Services & HR are delighted to be supporting a fantastic organisation in the recruitment of a temporary Receptionist to provide short-term cover. This is a fantastic opportunity for an experienced receptionist or administrator who enjoys delivering excellent customer service and being the welcoming face of an organisation making a real difference.
The Role
As the first point of contact for visitors, staff and external stakeholders, you will play a key role in ensuring the smooth day-to-day running of reception and front-of-house services.
Responsibilities will include:
- Managing a general enquiries inbox
- Operating the switchboard and directing calls appropriately
- Meeting and greeting visitors
- Managing incoming and outgoing post
- Coordinating deliveries and collections
- Issuing and managing parking permits
- Maintaining visitor and contractor sign-in procedures
- Supporting general reception and facilities administration
- Providing excellent customer service to all visitors and callers
About You
We are looking for someone who is:
- Experienced within reception, front-of-house or customer service environments
- Confident managing busy inboxes and telephone systems
- Professional, organised and reliable
- Comfortable working independently
- Compassionate and approachable in their communication style
- Able to maintain confidentiality at all times
- Competent with general administrative tasks and IT systems
If you are available immediately and looking for a rewarding temporary opportunity within a highly respected charity, we would love to hear from you.
Apply now
Receptionist employer: Hoop Recruitment
Join a highly respected charity in the Vale of Glamorgan as a temporary Receptionist, where you will be the welcoming face of an organisation dedicated to making a real difference. Enjoy a supportive work culture that values excellent customer service and offers opportunities for personal growth, all while working in a vibrant community setting. This role not only provides competitive pay but also allows you to contribute meaningfully to the lives of others during your time with us.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you research the organisation before your interview. Knowing their mission and values can help you tailor your responses and show that you're genuinely interested in being the welcoming face of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might encounter as a receptionist and how you'd handle them. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Wear something professional that reflects the organisation's culture to show you're ready to represent them well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reception and customer service. We want to see how you've been the welcoming face of previous organisations, so don’t hold back on those relevant skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your Communication Skills:As a receptionist, communication is key! In your application, give examples of how you've effectively managed busy inboxes or handled calls. We want to know how you keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hoop Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with managing enquiries, operating switchboards, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a receptionist, you'll be the first point of contact for visitors and callers. Practise your communication skills by role-playing common scenarios, like greeting a visitor or handling a difficult call. This will help you feel more at ease during the interview and demonstrate your ability to communicate effectively.
✨Showcase Your Organisational Skills
Being organised is key for a receptionist. Prepare examples from your past experiences where you've successfully managed busy inboxes or coordinated deliveries. Highlighting these skills will show that you can handle the demands of the role and keep everything running smoothly.
✨Be Approachable and Professional
During the interview, remember to be friendly and approachable. Smile, maintain eye contact, and use a warm tone when speaking. This will reflect the compassionate communication style they're looking for and help you make a positive impression as someone who would fit well in their team.
