At a Glance
- Tasks: Manage tenancies, support tenants, and create safe communities.
- Company: Hoop Housing, a dynamic council team in Bristol.
- Benefits: Competitive pay, hybrid working, and ongoing contract.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a real difference in people's lives and communities.
- Qualifications: Previous housing experience and strong communication skills.
The predicted salary is between 23.79 - 23.79 £ per hour.
Hoop Housing are looking for an enthusiastic and motivated Housing Officer to join a busy Tenancy Management team!
Bristol
Hybrid working - 2 days from home
£18.75 - £23.79ph
Ongoing contract
This is a great opportunity for an experienced housing professional to take responsibility for a designated patch and play a key role in supporting tenants, managing tenancies and helping to create safe, well-maintained communities.
What will you be doing?
- Managing a designated housing patch and caseload
- Dealing effectively with tenancy breaches, including anti-social behaviour and hate crime
- Handling complex tenancy matters, complaints and enquiries
- Working with tenants, residents and partner agencies to resolve issues
- Identifying support needs and helping tenants access appropriate support
- Organising and participating in multi-agency meetings, case conferences, resident groups and local projects
- Supporting local initiatives that improve the quality, safety and appearance of the patch
- Encouraging tenants to get involved and have a say in issues affecting their communities
- Providing guidance and support to colleagues around tenancy management
- Keeping IT and paper-based records accurate and up to date
What we're looking for
We're looking for someone who is confident managing their own caseload, enjoys working with people and isn't afraid to get stuck into challenging situations. You'll need previous housing experience, a good understanding of tenancy management and the ability to work confidently with tenants, colleagues, elected members, partner agencies and other stakeholders. Excellent communication skills, good organisation and the ability to come up with practical solutions are key. A full driving licence is required, as the role involves visiting locations across the patch.
Interested?
If you're an experienced Housing Officer looking for an ongoing contract with a great hybrid working balance, we'd love to hear from you.
Housing Officer - Council employer: Hoop Recruitment
Hoop Housing Recruitment is an exceptional employer that values the contributions of its Money Advisors, offering a supportive work culture focused on professional development and employee well-being. With a commitment to social impact, employees benefit from a collaborative environment where they can make a meaningful difference in the lives of residents facing financial challenges. Located in a vibrant community, this role provides opportunities for growth and the chance to work alongside experienced professionals dedicated to delivering high-quality money advice.
