Executive Recruitment Partner (Professional Services Division) - Guaranteed commission for 6 months

Individual desk or Team based: Individual Desk

Specialist division: Professional Services

Salary: £33,000k + (DOE) OTE £70-90k

Working conditions: Cardiff/Hybrid

Hours: 37.5

Our benefits:

• Flexible/hybrid working arrangements
• 25 days annual leave plus BH (inc Hoop day and birthday leave)
• Annual leave entitlement increases 1 day per years service, up to 30 days
• Unlimited annual leave purchase
• Enhanced sick pay
• Enhanced maternity / paternity leave
• Free volunteer day
• Incentives including anniversary gifts
• End of Year trip*
• MediCash medical & dental benefits

Job Summary / objective: As Executive Recruitment Partner, specialising in professional services (e.g. finance executives & general business support) your role is to be the connection between your candidates and clients, managing the entire recruitment process. You will use a broad version of business development techniques to generate vacancies and employ advanced sourcing techniques to source suitable candidates. You will use your influencing and consultative skills to advise both clients and candidates throughout the process and ensure smooth onboarding. Your expertise will naturally make you a role model within the team, you will act as a mentor to new starters and assist in dealing with any complex queries within the team. Your strong network will give you the ability to match effectively and generate vacancies through your good reputation. In this role you will be working on an individual desk and have full 360 recruitment responsibilities for your portfolio of clients/candidates.

Responsibilities and Duties:

• Recruitment

• Candidate Generation: Maintain a strong network of candidates through effective sourcing strategies, referrals, advertising, and building and nurturing relationships with industry contacts.
• Candidate Registration: Contact and register potential candidates for new roles, conducting thorough interviews and assessments to match their skills and experience with suitable job opportunities.
• Approaching candidates (active): Engage with active candidates on our database, keeping them informed about relevant job opportunities and assessing their suitability.
• Approaching Candidates (passive): Identify potential candidates who may not be actively seeking opportunities, leveraging your industry knowledge and persuasive communication skills.
• Advising Candidates: Provide clear and informed advice to candidates about the pros and cons of taking specific vacancies, demonstrating your comprehensive understanding of the market.
• Taking vacancy: Engage with the client, asking relevant questions to ensure that all the relevant details are captured for their future hire, ensuring a comprehensive understanding of what is required, giving the ability to assess the viability of the vacancy.
• Vacancy Briefing: Conduct comprehensive discussions with candidates, providing them with detailed information about specific vacancies.
• Job Advertising: Utilise your expertise in a variety of job boards to optimise job postings, attract top-quality candidates, and stay ahead in the competitive recruitment landscape.
• Candidate Sourcing and Boolean Search: Employ advanced sourcing techniques, including Boolean searches on job boards and LinkedIn, to source qualified candidates for specific roles.
• Candidate-Job Matching: Utilise your existing network, job specifications, candidate CVs and interview techniques to effectively match the right candidates with the appropriate roles, ensuring a strong fit.
• Securing and Arranging Interviews: Efficiently coordinate and manage the process of securing and arranging interviews for candidates, ensuring smooth communication and scheduling between candidates and clients.
• Application Review and Candidate Declining: Review CVs and applications submitted to your assigned roles, assessing suitability, and promptly declining unsuitable applicants.
• Securing a High-Volume Placements: Source suitable placements, match candidate skillsets, and secure work for new temporary workers or permanent candidates, ensuring a high volume of successful placements.
• Drive high activity levels: Leading by example to inspire and motivate the team towards achieving personal and team targets.

• Business Development: Engage in proactive business development by calling potential clients, conducting thorough preparation and mapping prior to the calls.
• Converting New Clients: Take ownership of converting a high volume of new clients to Hoop within given timeframes, making successful placements and demonstrating the value of our services, establishing strong relationships and delivering outstanding customer service.
• PSL conversion: Showcase your ability to win Preferred Supplier List (PSL) agreements and big clients, identifying key targets, establishing relationships, and negotiating mutually beneficial terms.
• Consulting with Clients: Identify and understand the needs and pain points of clients, offering solutions and converting interactions into future business opportunities.
• Client Visits: Lead client visits, showcasing your exceptional preparation and delivery skills to create lasting impressions and secure business opportunities.
• Lead Generation: Utilise your commercial acumen and build rapport with candidates and clients to identify potential business opportunities, contributing to the growth of our client base.
• Sector Knowledge: Demonstrate expertise in your sector, keeping up-to-date with industry trends, challenges, and opportunities, and utilising this knowledge to provide valuable insights and guidance.
• Market Knowledge and Industry Trends: Stay informed about market conditions, industry trends, and developments, offering valuable advice to candidates and clients.
• Social Media Proficiency: Creating engaging social media / LinkedIn posts. Develop and implement a comprehensive social media strategy, leveraging your understanding of the target audience and expertise in utilising various social media platforms.
• Networking Events: Invite clients to engaging events, leveraging your strong client relationships and persuasive communication skills, maintain relationships with industry professionals, expanding your network and promoting our services.
• Negotiation of Fees and Salary Increases: Lead negotiations with clients, demonstrating exceptional communication, interpersonal skills, and a strategic approach to secure favourable terms ensuring mutually beneficial agreements.
• Professional Communication with Hiring Managers: Interact with hiring managers in a professional and effective manner, building strong working relationships and ensuring client satisfaction.
• Cross-Selling: Demonstrate a comprehensive understanding of Hoop's services and divisions, effectively assessing client needs and identifying opportunities for cross-selling.

• Competent on Basics of Vincere: Serve as an expert user of our ATS/CRM system, utilising its full potential to streamline processes and enhance recruitment efficiency.
• Forecasting: Utilise your market knowledge and pipeline to forecast weekly, monthly and quarterly Gross Profit (GP).
• Target Achievement: Work towards individual weekly and monthly targets, for example: Right to Work (RTW) checks, perm placements, new temp workers, and CVs sent, while demonstrating a commitment to exceeding expectations.
• Driving High Productivity: Collaborate with your line manager to foster a positive and motivated team culture, driving high productivity and achieving team targets.
• Developed Understanding of GP: Utilise comprehensive knowledge of figures to report actual and forecasted numbers, strategize business growth, and identify potential opportunities.
• Basic Business Planning: Produce a comprehensive business plan for your area of the business, showcasing your strategic thinking, commercial acumen, and clear understanding of the market. Use this plan as a basis for your desk throughout the year.

• Delivering Quality Customer Services: Providing professional and responsive customer service by answering and managing incoming calls, effectively managing expectations, and addressing inquiries promptly and courteously.
• Relationship Building/Repeat business: Foster professional relationships with candidates and clients, maintaining regular communication to understand their needs and preferences.
• Candidate Communication: Communicate relevant information to candidates, such as interview details, confirming their availability, and ensuring smooth communication throughout the recruitment process.
• Complaint Handling: Support your line manager in effectively dealing with and managing client or candidate complaints, maintaining a professional and efficient resolution process.
• Compliance knowledge: Effectively communicate company and legal policies and procedures to ensure compliance with relevant regulations and standards.
• Team Mentoring: Act as a role model/mentor for the team, leading by example, providing guidance, support, and feedback, and fostering a collaborative and high-performing work culture.

Qualifications and Skills:

• Effective verbal and written communication for interacting with candidates, colleagues, and clients.
• Active listening to understand candidate preferences and client requirements accurately.
• Proficiency in using various sourcing techniques, including job boards, social media, and professional networking platforms.
• Building a strong candidate pipeline by proactively engaging with potential candidates.
• Evaluating CVs and applications to identify qualified candidates.
• Conducting phone screenings and preliminary interviews to assess candidates' skills, experience, and cultural fit.
• Developing a clear understanding of job descriptions and client requirements to match candidates effectively.
• Time management, prioritising tasks to meet tight deadlines and manage multiple job openings simultaneously.
• Efficiently managing candidate communication and documentation.
• Accurately recording candidate information and maintaining a comprehensive candidate database.
• Handling sensitive candidate information with discretion and maintaining a high level of confidentiality.
• Following ethical practices in candidate interactions and data management.
• Proficiency in scheduling interviews/shifts, coordinating with candidates and clients, and managing rotas/calendars.
• Ability to handle last-minute changes and adapt quickly to shifting schedules.
• Skill in finding creative solutions to challenges that arise during the recruitment process.
• Persuasive to both clients and candidates to make decisions that align with their best interests.
• Building strong relationships with clients and candidates, fostering trust and loyalty.
• Resilience is key to bouncing back from setbacks and maintaining a positive attitude in a fast-paced environment.
• Mentor and guide junior team members. Strong leadership skills are essential for fostering a collaborative and motivated team environment, where knowledge is shared and performance is elevated.
• An in-depth awareness of market trends and industry knowledge which can be conveyed to both candidates and clients.
• Proactively identify and pursue new business opportunities for your desk and the wider team.
• Ability to handle complex fee negotiations with clients.
• Identify and target key client PSLs and Tenders, form part of the bid process to win this business.
• Ability to create an in-depth business plan for your desk/business line.