At a Glance
- Tasks: Manage tenancies, support tenants, and create safe communities in a dynamic role.
- Company: Hoop Housing, a vibrant council team focused on community well-being.
- Benefits: Competitive pay, hybrid working, and ongoing contract opportunities.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Previous housing experience and strong communication skills required.
The predicted salary is between 39 - 49 £ per hour.
Hoop Housing are looking for an enthusiastic and motivated Housing Officer to join a busy Tenancy Management team!
Bristol Hybrid working – 2 days from home. £18.75 - £23.79ph. Ongoing contract.
This is a great opportunity for an experienced housing professional to take responsibility for a designated patch and play a key role in supporting tenants, managing tenancies and helping to create safe, well-maintained communities.
What will you be doing?
- You’ll manage tenancies from the start of the tenancy through to its end, while also taking responsibility for the general management of sites across your patch.
- You’ll be a key point of contact for tenants, helping them sustain their tenancies, resolving issues and providing advice and support where needed.
- The role will include:
- Managing a designated housing patch and caseload
- Dealing effectively with tenancy breaches, including anti-social behaviour and hate crime
- Handling complex tenancy matters, complaints and enquiries
- Working with tenants, residents and partner agencies to resolve issues
- Identifying support needs and helping tenants access appropriate support
- Organising and participating in multi-agency meetings, case conferences, resident groups and local projects
- Supporting local initiatives that improve the quality, safety and appearance of the patch
- Encouraging tenants to get involved and have a say in issues affecting their communities
- Providing guidance and support to colleagues around tenancy management
- Keeping IT and paper-based records accurate and up to date
What we’re looking for:
We’re looking for someone who is confident managing their own caseload, enjoys working with people and isn’t afraid to get stuck into challenging situations. You’ll need previous housing experience, a good understanding of tenancy management and the ability to work confidently with tenants, colleagues, elected members, partner agencies and other stakeholders. Excellent communication skills, good organisation and the ability to come up with practical solutions are key. A full driving licence is required, as the role involves visiting locations across the patch.
Interested? If you’re an experienced Housing Officer looking for an ongoing contract with a great hybrid working balance, we’d love to hear from you. Get in touch with Hoop Housing today to find out more or apply.
Housing Officer - Council in Bristol employer: Hoop Recruitment
Hoop Housing Recruitment is an exceptional employer that values the contributions of its Money Advisors, offering a supportive work culture focused on professional development and employee well-being. With a commitment to social impact, employees benefit from a collaborative environment where they can make a meaningful difference in the lives of residents facing financial challenges. Located in a vibrant community, this role provides opportunities for growth and the chance to work alongside experienced professionals dedicated to delivering high-quality money advice.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer - Council in Bristol
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hoop Recruitment.
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Got your eye on a specific company like Hoop Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hoop Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Housing Officer - Council in Bristol
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Officer - Council role at Hoop Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hoop Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hoop Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hoop Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hoop Recruitment.
