Youth Engagement Officer in Cardiff

Youth Engagement Officer

Salary: £25,000 – £27,000 per annum. Permanent. 35 hours per week Monday to Friday, 9:00am – 4:30pm. Covers Abergavenny, Abertillery, and Blackwood.

Role Overview

A well‑established, employee‑owned training and employability organisation committed to supporting young people across South Wales. This people‑focused role is primarily out in the community, building local networks and engaging with young people who could benefit from training, work experience and employability support.

Responsibilities

• Engage and recruit young people onto the Jobs Growth Wales Plus (JGW+) programme.
• Build relationships with schools, community groups and local organisations.
• Develop new partnerships and strengthen existing referral networks.
• Use outreach, networking, digital activity and telephone engagement to reach new learners.
• Attend community events and engage directly with young people.
• Promote training and employability programmes in an engaging and accessible way.
• Work closely with Centre Leads and Learner Coaches to ensure a smooth journey for new learners.
• Develop a strong understanding of local communities and available support networks.

Qualifications & Requirements

• Experience working with young people or a genuine passion for making a difference.
• Strong knowledge of local communities and networks.
• Confidence in building relationships with schools, community organisations and partner agencies.
• A proactive approach to outreach and developing new connections.
• Excellent communication and relationship‑building skills.
• Ability to engage and motivate people from a wide range of backgrounds.
• Experience within post‑16 education, youth services, employability, outreach, recruitment or a community‑based organisation would be particularly beneficial.
• A full UK driving licence and access to your own vehicle – essential due to travel across the region.
• A DBS check and EWC registration will be required; cost of DBS covered by the employer.

Benefits

• 30 days annual leave, increasing with length of service.
• 35‑hour working week.
• Healthcare scheme.
• Retail and gym discounts.
• Profit‑sharing scheme.
• Life insurance.
• Employee recognition awards and length‑of‑service recognition.
• Opportunity to join an employee‑owned organisation where your voice and contribution are genuinely valued.

About the Organisation

If you’re passionate about supporting young people, love building connections and want a role where you can make a visible difference within local communities, we’d love to hear from you.