At a Glance
- Tasks: Manage tenancies, support tenants, and promote community engagement in social housing.
- Company: Hoop Recruitment, connecting you with top Housing Associations in South Wales.
- Benefits: Competitive pay, flexible contracts, weekly payroll, and potential for permanent roles.
- Other info: Enjoy dynamic work environments with opportunities for career growth.
- Why this job: Make a real difference in communities while gaining valuable experience in housing management.
- Qualifications: Experience in housing roles and strong communication skills are essential.
The predicted salary is between 22 - 27 £ per hour.
Hoop Recruitment is currently recruiting experienced Housing Officers to support a number of Housing Association clients across South Wales on interim contract assignments. These opportunities typically run for 6 months and offer competitive rates, weekly pay, and the potential for permanent employment.
The Role
Working within a social housing environment, you will be responsible for delivering a high‑quality housing management service to tenants and communities. You will manage a designated patch, ensuring tenancy sustainment, community engagement, and compliance with housing policies and procedures.
Key Responsibilities
- Manage a portfolio of tenancies and provide effective tenancy management services.
- Conduct tenancy audits, estate inspections, and property visits.
- Support tenants with tenancy sustainment and signpost to relevant support services where required.
- Investigate and resolve anti‑social behaviour (ASB) cases and neighbour disputes.
- Manage breaches of tenancy and support enforcement action where necessary.
- Work closely with internal departments and external agencies to support vulnerable tenants.
- Assist with rent‑related issues and contribute to income recovery initiatives.
- Ensure accurate record keeping and maintain housing management systems.
- Promote community engagement and help maintain safe, sustainable neighbourhoods.
Requirements
- Previous experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or similar role within social housing, housing associations, or local authorities.
- Strong knowledge of housing management practices and tenancy legislation.
- Experience managing ASB cases, tenancy breaches, and resident engagement.
- Excellent communication, negotiation, and customer service skills.
- Ability to manage a varied caseload and work independently.
What's on Offer?
- Contract opportunities with established Housing Associations across South Wales.
- Typical contract lengths of 6 months.
- Weekly payroll.
- Competitive hourly or daily rates.
- Flexible contract assignments.
- Opportunity to work with a variety of social housing providers.
- Potential for permanent employment opportunities.
If you are an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you. Apply today or contact Hoop Recruitment for a confidential discussion.
Housing Officer – Contract Opportunities in Cardiff employer: Hoop Recruitment LTD
Hoop Recruitment is an excellent employer for Housing Officers, offering competitive pay rates and flexible contract assignments across South Wales. With a strong focus on community engagement and support for vulnerable tenants, employees benefit from a collaborative work culture that prioritises professional growth and the potential for permanent roles within established Housing Associations.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer – Contract Opportunities in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for contract opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience as a Housing Officer. Join relevant groups and engage with posts to increase your visibility in the industry.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to tenancy management and community engagement. Practice your responses with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of contract opportunities that could be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Housing Officer – Contract Opportunities in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience in social housing, tenancy management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in social housing and how your previous experiences make you a great fit for the role. Keep it concise but impactful – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's successfully managing ASB cases or improving community engagement, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Hoop Recruitment LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management practices and tenancy legislation. Familiarise yourself with the specific challenges faced by Housing Officers, especially in South Wales, so you can speak confidently about how your experience aligns with the role.
✨Showcase Your Experience
Prepare to discuss your previous roles as a Housing Officer or similar positions. Highlight specific examples where you've successfully managed tenancies, resolved ASB cases, or engaged with communities. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Communicate Clearly
Since excellent communication is key in this role, practice articulating your thoughts clearly and concisely. Be ready to answer questions about how you would handle difficult situations, such as tenant disputes or compliance issues, showcasing your negotiation and customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the specific challenges the housing association is currently facing or how they measure success in their housing management services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
