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For Companies At a Glance
- Tasks: Oversee claims process, liaise with clients and underwriters, and manage documentation.
- Company: Leading claims management firm in Cheltenham with a strong reputation.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Play a key role in enhancing customer service and operational efficiency.
- Qualifications: Proven experience in claims management and excellent communication skills.
- Other info: Join a dynamic team dedicated to high standards and client satisfaction.
The predicted salary is between 43200 - 72000 £ per year.
A leading claims management firm in Cheltenham is seeking an experienced claims manager to oversee the entire claims process between clients and underwriters. The ideal candidate will have strong communication skills and a proven track record in claims management.
Responsibilities include:
- Liaising with clients and underwriters
- Managing claims in a timely manner
- Ensuring all necessary documentation is prepared
This role is crucial for maintaining high standards of customer service and operational efficiency.
Senior Claims Manager - Client & Underwriter Liaison in Cheltenham employer: Hooker & Heijden
Contact Detail:
Hooker & Heijden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Manager - Client & Underwriter Liaison in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its claims process thoroughly. Be ready to discuss how your experience aligns with their needs, especially in liaising with clients and underwriters.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, this role is all about maintaining high standards of customer service, so let your personality shine through.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Senior Claims Manager role. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Senior Claims Manager - Client & Underwriter Liaison in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claims management and showcases your strong communication skills. We want to see how you've successfully liaised with clients and underwriters in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Claims Manager role. Share specific examples of how you've managed claims efficiently and maintained high customer service standards.
Showcase Your Track Record: In your application, don’t forget to mention any achievements or metrics that demonstrate your success in claims management. We love numbers that show how you’ve improved processes or customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Hooker & Heijden
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the claims process. Be ready to discuss specific cases you've managed, highlighting your role in liaising with clients and underwriters. This will show that you understand the intricacies of the job and can handle the responsibilities effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that demonstrate your ability to communicate clearly and effectively with both clients and underwriters. Think about times when you resolved conflicts or clarified complex information—these stories will make you stand out.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific claims situations. Practice articulating your thought process and decision-making skills. This will help the interviewers see how you approach challenges and ensure operational efficiency.
✨Highlight Your Customer Service Focus
This role is all about maintaining high standards of customer service. Be prepared to discuss how you've gone above and beyond for clients in the past. Share examples that illustrate your commitment to client satisfaction and how it positively impacted the claims process.
