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For Companies At a Glance
- Tasks: Oversee claims process, liaise with clients and underwriters, and manage documentation.
- Company: Leading claims management firm in Cheltenham with a focus on excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Play a key role in enhancing customer service and operational efficiency.
- Qualifications: Proven experience in claims management and strong communication skills.
- Other info: Join a dynamic team dedicated to high standards and client satisfaction.
The predicted salary is between 43200 - 72000 £ per year.
A leading claims management firm in Cheltenham is seeking an experienced claims manager to oversee the entire claims process between clients and underwriters. The ideal candidate will have strong communication skills and a proven track record in claims management.
Responsibilities include:
- Liaising with clients and underwriters
- Managing claims in a timely manner
- Ensuring all necessary documentation is prepared
This role is crucial for maintaining high standards of customer service and operational efficiency.
Senior Claims Manager - Client & Underwriter Liaison in Cheltenham employer: Hooker & Heijden
Contact Detail:
Hooker & Heijden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Manager - Client & Underwriter Liaison in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the claims management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they handle client and underwriter relationships. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your past experiences. Use examples that highlight your ability to manage claims and liaise effectively with clients and underwriters.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role and connect with us directly. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior Claims Manager - Client & Underwriter Liaison in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claims management and showcases your communication skills. We want to see how you've successfully liaised with clients and underwriters in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Claims Manager role. Share specific examples of how you've managed claims efficiently and maintained high customer service standards.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements in previous roles. We love to see quantifiable results, so if you’ve improved processes or increased client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Hooker & Heijden
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the claims process. Be ready to discuss specific cases you've managed, highlighting your role in liaising with clients and underwriters. This will show that you understand the intricacies of the job and can handle the responsibilities effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that demonstrate how you've successfully communicated with clients and underwriters in the past. Think about times when you resolved conflicts or clarified complex information—these stories will illustrate your ability to maintain high standards of customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice how you would handle various claims situations, focusing on your approach to managing documentation and ensuring timely resolutions. This will help you convey your operational efficiency during the interview.
✨Research the Company Culture
Take some time to learn about the firm's values and culture. Understanding what they prioritise can help you tailor your responses to align with their expectations. It also shows that you're genuinely interested in being part of their team, which can set you apart from other candidates.
