PCN Pharmacy Technician

Honiton, Ottery St Mary and Sidmouth PCN are looking for a Pharmacy Technician to work within our PCN Pharmacy Team.
Main duties of the job
PCN pharmacy staff work closely with GP practices, care homes, and community pharmacy colleagues to enable our patients to get the most from their medicines. We maximise safe, cost‑effective prescribing through medicines optimisation and quality improvement projects.
The post holder will work across our three practices Sid Valley Practice, The Coleridge Medical Centre, and Honiton Surgery contributing to repeat prescribing processes, minimising clinical risk and reducing wasted medicines. Promotion of medicines safety, reconciliation, and staff training are also key elements of this role.
Job responsibilities
Undertake patient‑facing conversations to promote understanding and effective medicines use, through shared decision‑making.
Carry out medicines optimisation tasks including supply synchronisation and administration support (inhaler technique, formulation choice).
Undertake medicines reconciliation for care home residents and elderly patients recently discharged from hospital.
Visit care homes to optimise medicine safety and improve patient outcomes.
Assist in the audit & management of patients with shared care protocols & high‑risk medications.
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
Provide advice to patients and multidisciplinary teams within professional limits of expertise and refer to pharmacist or GP when appropriate.
Attend the prescribing committee meetings & develop PCN policies, prescribing protocols and standard operating procedures.
Support the PCN Pharmacy Team to implement the DES and IIF annual targets through quality improvement, educational presentations and multidisciplinary working.
Implement efficient ordering and reduce medication wastage.
Link with community pharmacies to communicate supply issues and solutions.
Promote electronic Repeat Dispensing (eRD), online ordering and proxy ordering processes for care homes.
Link with other pharmacy professionals and members of the multi‑disciplinary team to support integration across health and social care.
Support staff on secondments and training rotations from other organisations.
Support prescription teams, deliver audits and training and lead change to improve services across the practices.
Deliver changes in prescribing practice according to QIPP agenda, QOF, PCN DES and other enhanced services.
Assist in transportation of vaccine for vaccination campaigns according to national and local protocols.
Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.
The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisation\’s safeguarding protection policies and procedures.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control.
Person Specification
Experience
Experience of working as a qualified, registered pharmacy technician in primary care, care homes, community or hospital pharmacy
Experience of Quality Improvement and Audit
Skills and Competencies
Computer literate with an ability to use Microsoft Office packages; ability to effectively manage allocated resources and prioritise own workload to meet strict deadlines.
Influencing and negotiating skills.
Attention to detail, able to work accurately and to identify errors.
Excellent time‑keeping and prioritisation skills.
Computer literate with an ability to use the required GP clinical systems.
Attributes
Works effectively independently and as a member of a team.
Flexible approach to meet service needs.
Self‑motivated and proactive.
Continued commitment to improve skills and ability in new areas of work.
Independently mobile to access all PCN sites, Car Driver/Clean License.
Knowledge
An appreciation of the NHS agenda and Government targets. Good clinical pharmacy knowledge including terminology. An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement knowledge and understanding of pharmacy law and ethics and current legislation.
Knowledge of Primary Care including PCNs, General Practice and community pharmacy.
Qualifications
Professional registration with GPhC.
BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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