Central Operations Executive

Job Ref: HON1086 . Branch: Head Office . Location: Head Office, London (Central) . Salary/Benefits: Up to £38,000 per annum + bonus . Contract type: Permanent . Hours: Full Time . Hours per week: 45 . Posted date: 24/07/2026 . Closing date: 04/09/2026.

Central Operations Executive

Join the Honi Poke Team!

At Honi Poke, we serve fresh, fast, feel-good food. Inspired by the bold flavours of Pacific Hawaiian cuisine, our vibrant poke bowls and sushi grab-and-go options bring sunshine to busy streets - but it's our people who make the real difference.

We're looking for an energetic, hands-on Central Operations Executive to join our team as a flexible, field-based resource supporting the senior leadership team and stores across the business. You'll be the person we rely on to keep things running smoothly - whether that's maintaining our menus and platforms, helping launch a new site or menu, supporting events, or ensuring our operational standards stay consistently high across every location.

What You'll Do.

Operational Support.

• Conduct site visits to support operational standards, compliance, and guest experience.
• Support implementation of operational initiatives, product launches, and company projects.
• Identify operational issues and elevate concerns appropriately.
• Ensure consistent execution of company standards across all sites visited.
• Assist site management teams during periods of absence, transition, or peak trading.

Administration & Coordination.

• Provide day-to-day administrative support to the Operations team.
• Maintain operational documents, trackers, reports, and shared resources.
• Track actions and follow up on outstanding tasks across departments.
• Prepare reports, presentations, and operational updates.
• Manage and maintain operational filing systems and databases.

Events & Project Support.

• Assist in the planning and delivery of company events, launches, training sessions, and store initiatives.
• Support new site openings, relaunches, and promotional activities.

Guest, Catering & Communications.

• Manage operational inboxes and respond to enquiries professionally.
• Support catering enquiries and event bookings where required.
• Handle guest feedback and complaints, ensuring timely resolution and escalation.
• Act as a professional representative of the business when communicating with guests, suppliers, and stakeholders.

Compliance & Standards.

• Support compliance with Health & Safety, Food Safety, and company policies.
• Assist with audits, corrective actions, and operational reviews.
• Ensure operational documentation and platforms remains accurate and up to date.

Who You Are.

You're organised, adaptable, and energised by variety - no two weeks in this role look the same. You bring positivity to every site you visit and take pride in maintaining high standards..

Essential.

• Previous experience in an operations, administration, or hospitality support role.
• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities across different locations.
• Proficiency in Microsoft Office and/or Google Workspace.
• Happy to travel regularly across London and regional sites.

What We Offer.

• A salary of up to £38,000 per annum + bonus.
• Enhanced holiday pay, rising with length of service.
• Complimentary meals during your shifts.
• Generous staff discount for you, your friends & family.
• A fun, positive team culture with training and development opportunities.
• Employee Assistance Programme for wellbeing support.
• A clear pathway into management, we are growing and want you to grow with us too.

Experience: Required
Employment: Full-time
Salary: £35,000 – £38,000 yearly

About Honi Poke:

We' re passionate about bringing the taste of the Hawaiian islands straight to your table!