At a Glance
- Tasks: Coordinate laundry services for guests and staff, ensuring quality and efficiency.
- Company: Join the prestigious Peninsula London, known for its luxury and exceptional service.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a dedicated team delivering top-notch service in a high-profile hotel.
- Qualifications: Experience in laundry operations and a passion for luxury service is essential.
The predicted salary is between 25000 - 30000 £ per year.
The Peninsula London is delighted to announce that we are seeking a Valet Attendant (Marker) that will report to the Wardrobe supervisor within the laundry department. This position will support the laundry operations with hotel linen, guest laundry markings, residents, and colleagues’ laundry, and follow up both internally and with external providers.
We aim to ensure that all people feel like they belong and can have the ultimate experience, and service with a personalized and attentive dedicated team to look after them. Offering a high level of laundry services at The Peninsula London will only add to the level of high-quality services we offer our colleagues and guests that they can then attribute to being synonymous with our brand.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charge, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
- Coordinate hotel linen, guest, and staff laundry with internal and external laundry service providers, with proper, follow-up on all job orders pertaining to process, quality, discrepancies, and defects.
- Ensure proper book-keeping and records of all laundry services. Execute daily checks on uniforms, linen, and guest laundry, with RFID inventory to avoid discrepancies and with a focus on quality.
- Keep control of the right wash cycles. Advise supervisors of any challenges regarding fabric discoloration, feel, quality and errors while handling the guest/colleague laundry. Assist in always maintaining a clean laundry. Assist with machine cleaning prior to the end of each shift.
- Assist wardrobe supervisor with monthly inventory of uniforms, chemicals, machines, cleaning supplies, maintenance, attic stock and assists in controlling expenses of the department.
General Requirements
- Laundry operations including high-quality fabric/linen experience and/or Dry Cleaning.
- Passion and appreciation of quality luxury hotel service with exceptional communication skills.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Valet Attendant / Marker in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a unique opportunity to work in a prestigious flagship hotel renowned for its high-quality service and luxurious environment. With market-leading remuneration, attractive benefits, and a commitment to employee growth, you will be part of a dedicated team that values collaboration and excellence, ensuring that both colleagues and guests experience the ultimate in hospitality. Join us in a vibrant London location where your contributions are recognised and celebrated, making every day at work rewarding and fulfilling.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Valet Attendant / Marker in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Valet Attendant / Marker in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
