At a Glance
- Tasks: Ensure guest rooms are spotless and deliver top-notch service.
- Company: Join the prestigious Peninsula London, a luxury hotel brand.
- Benefits: Competitive pay, service charge, and great perks.
- Other info: Night shifts may be required; flexibility is key.
- Why this job: Be part of a high-profile team in a luxurious setting.
- Qualifications: 1 year of experience in luxury hotel housekeeping required.
The predicted salary is between 22000 - 26000 £ per year.
The Peninsula London is pleased to announce that we are seeking a Room Attendant who will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.
An exceptional opportunity to join our high-profile flagship hotel in London with market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities:- Ensure personalized service to all guests. Follow Peninsula Principles at all stages. Take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
- Handle queue rooms and makeup rooms promptly as per demand.
- Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
- Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
- Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
- Passion and appreciation of quality luxury hotel service and hygiene standards.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
- This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Room Attendant in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a luxurious work environment where you can thrive as a Room Attendant within our esteemed housekeeping team. With market-leading remuneration, attractive benefits, and opportunities for professional growth, you will be part of an award-winning group dedicated to delivering unparalleled service in one of the world's most iconic cities. Join us to contribute to our commitment to excellence and enjoy a fulfilling career in hospitality.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
