At a Glance
- Tasks: Oversee all-day dining operations and ensure exceptional guest service.
- Company: Join The Peninsula London, a luxury hotel known for its outstanding hospitality.
- Benefits: Competitive salary, career development, and a chance to work in a prestigious environment.
- Other info: Dynamic work culture with opportunities for personal and professional growth.
- Why this job: Be part of a renowned team delivering unforgettable dining experiences.
- Qualifications: 3+ years in a luxury hotel role, strong leadership, and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Peninsula London is seeking to hire a talented
Restaurant Manager for The Lobby Restaurant who has exceptional experience in overseeing our all day dining operations whilst being an integral part of our guest-focused service.
The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which, our guests have become accustomed to and that is synonymous with our brand
- An exceptional opportunity to join our high-profile flagship hotel in London.
- The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees.
- Join our award-winning group, working alongside a highly experienced team.
- Key accountabilities
- Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles.
Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
- Manages the day to day operations ensuring the highest levels of guest satisfaction.
- Ensures successful and profitable leadership of the outlet.
- Hires, develops, motivates, supervises, and performance manages department colleagues in maintaining a culture in compliance with mission, vision, values and cores principles HSH.
- General requirements
- Minimum 3-year experience in a similar role within a Luxury Hotel environment with similar standards and expectations.
- Is a natural organiser, highly detailed and able to engage with guests.
- Strong people leader having prior experience managing a team.
- Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
- Fluent English communication proficiency. Expertise in a second language would be desirable.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Restaurant Manager - The Lobby in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a unique opportunity to work in a prestigious flagship hotel renowned for its luxurious service and guest-focused culture. With a commitment to employee development and a collaborative environment, you will be part of a highly experienced team dedicated to exceeding guest expectations while enjoying the vibrant atmosphere of London. Join us to grow your career in a setting that values excellence and innovation in hospitality.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - The Lobby in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager - The Lobby in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
