The Peninsula London is delighted to announce that we are seeking a Receptionist (Full Time or Casual) to work within our Lobby Restaurant, responsible for welcoming and seating all guests, reporting to the restaurant manager. The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level, which, our guests have become accustomed to and that is synonymous with our brand. With a passion for service and a friendly and approachable demeanour, this position is instrumental in coordinating and managing this busy environment whilst ensuring a calm and exceptional guest experience.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charge, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key accountabilities
- Welcoming and seating guests, handling all calls and confirming reservations as well as coordinating and handling the busy environment.
- A great communicator, taking on all guest feedback, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and communicated to the Lobby Manager.
- Have knowledge of the Food and Beverage menu.
- Establish and maintain positive guest and colleague interactions with productive working relationships.
General requirements
- Proven track record of understanding an all-day dining restaurant and good knowledge of restaurant operations.
- Previous experience preferred and hospitality studies desirable.
- Friendly and positive with a flexible approach and ability to work under pressure.
We look forward to welcoming you to the Peninsula family and receiving your resume.
Receptionist - The Lobby Restaurant (Full Time or Casual) in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises excellence and teamwork in the heart of one of the world's most prestigious cities. With competitive remuneration, service charges, and a range of attractive benefits, employees are encouraged to grow and develop their skills within a supportive environment. Joining our award-winning team means being part of a culinary destination where creativity and passion for service come together to create unforgettable guest experiences.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
