At a Glance
- Tasks: Welcome and seat guests at our fine dining restaurant with a touch of elegance.
- Company: Join the prestigious Peninsula London, known for luxury and exceptional service.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Be part of a Michelin-starred culinary experience in a stunning setting.
- Qualifications: Experience in fine dining or luxury hotels, with great communication skills.
The predicted salary is between 25000 - 30000 £ per year.
The Peninsula London is excited to announce we are seeking a
Receptionist to join the team within fine dining restaurant, reporting to the Restaurant Manager and responsible for all activities relating to welcoming and seating of at the fine dining restaurant.
Brooklands restaurant will offer contemporary European cuisine from Michelin-starred Chef Director, Claude Bosi, widely considered to be one of Britain's leading culinary lights – as well as top-flight libations and cigars – in a collection of distinctive spaces inspired by the classic eras of British aviation and motorsport.
The venue, designed by London architects Archer Humphryes, comprises a sleek main dining room with a sweeping outdoor terrace with enchanting panoramic views across London’s skyline taking in iconic landmarks like St Pauls and the City, the London Eye, and Battersea as well as over three Royal Parks (Hyde Park, Green Park, and St James’ Park).
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charges, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
- Perform a friendly yet discreet and unobtrusive service in greeting and waiting on all guests.
- Understand and accurately follow the standard of taking reservations.
- Ensure consistency when creating a new guest profile.
- Understand all food and beverage menus and operating hours of each restaurant
- Have knowledge of food and beverage menu items.
- Utilize the POS system as per policies and procedures in place to find existing guest profiles.
- Observe and maintain the daily condition of all physical facilities and equipment in reception, and public area and make recommendations for corrections and improvement as needed.
General Requirements
- Understanding of fine food dining culture and good knowledge of restaurant operations.
- Experience in a similar role in a fine dining restaurant or luxury 5* hotel.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Good communication skills, flexibility, and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Receptionist - Brooklands Restaurant & Bar in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a unique opportunity to work in the prestigious Brooklands Restaurant & Bar, where you will be part of a team dedicated to delivering outstanding service in a luxurious setting. With competitive remuneration, service charges, and a range of attractive benefits, employees enjoy a supportive work culture that fosters growth and development alongside industry-leading professionals. The restaurant's stunning design and prime location provide an inspiring environment, making it a truly rewarding place to advance your career in fine dining.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Brooklands Restaurant & Bar in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist - Brooklands Restaurant & Bar in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
