At a Glance
- Tasks: Provide exceptional evening and turn down service to guests in a luxury hotel.
- Company: Join The Peninsula London, a prestigious flagship hotel with a renowned reputation.
- Benefits: Market-leading pay, service charge, and attractive perks await you.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of an award-winning team and enhance guest experiences daily.
- Qualifications: 1+ year experience in luxury hotel housekeeping and a passion for quality service.
The predicted salary is between 22000 - 26000 £ per year.
The Peninsula London is pleased to announce that we are seeking
Evening Room Attendant who will be responsible for the Evening and Turn Down Service.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charge, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
- Key Accountabilities
- Ensure personalized service to all guests.
Follow Peninsula Principles at all stages.
To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
- To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
- Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
- Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
- General requirements
- Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
- Passion and appreciation of quality luxury hotel service and hygiene standards.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Evening Room Attendant (Turn Down Service ) in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a unique opportunity to be part of a prestigious hotel renowned for its luxury service and high standards. With competitive remuneration, service charge, and a range of attractive benefits, employees enjoy a supportive work culture that fosters personal growth and development within a highly experienced team. Located in the heart of London, this role not only provides meaningful employment but also the chance to contribute to an award-winning establishment that values excellence and guest satisfaction.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Room Attendant (Turn Down Service ) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Room Attendant (Turn Down Service ) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
