At a Glance
- Tasks: Manage laundry operations, ensuring high-quality service for guests and staff.
- Company: Join the prestigious Peninsula London, known for luxury and excellence.
- Benefits: Competitive pay, service charge, and attractive perks await you.
- Other info: Dynamic work environment with opportunities for growth in a renowned hotel.
- Why this job: Be part of a dedicated team delivering exceptional laundry services in a luxury setting.
- Qualifications: 1+ year experience in laundry operations, with dry-cleaning and pressing skills.
The predicted salary is between 25000 - 32000 £ per year.
The Peninsula London is pleased to announce that we are seeking a Dry Cleaner / Presser that will report to the Wardrobe supervisor within the laundry department. This position will support the laundry operations with hotel linen, guest, residents, and colleagues’ laundry, and follow up both internally and with external providers. There is an element of Dry Cleaning and Pressing which is very technical, requiring attention to detail and fabric knowledge. We aim to ensure that all people feel like they belong and can have the ultimate experience, and service with a personalized and attentive dedicated team to look after them. Offering a high level of laundry services at The Peninsula London will only add to the level of high-quality services we offer our colleagues and guests that they can then attribute to being synonymous with our brand.
An exceptional opportunity to join our high-profile flagship hotel in London. Market-leading remuneration, service charge, and attractive benefits. Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities- Coordinate hotel linen, guest, and staff laundry (including Residences) with internal and external laundry service providers, with proper follow-up on all job orders pertaining to process, quality, discrepancies, and defects.
- Provide dry-cleaning services and at times pressing services, on all internal and external laundry services, with timely follow-up, with an aim to deliver ambitious standards of service in all areas.
- Keep control of right wash cycles along with dry cleaning programs. Advise mid-management of any challenges regarding fabric discoloration, feel, quality and errors while handling the guest/staff laundry.
- Assist in always maintaining a clean laundry. Assist with machine cleaning prior to the end of each shift.
- Establish proper coordination on all engineering job orders relating to dry cleaning machines or any of the pressing machines. Any lost and found articles from guest/staff laundry to be highlighted to security with proper logs.
- Laundry operations including pressing skills, and dry-cleaning skills with proven experience essential for a minimum of 1 year.
- Passion and appreciation of quality luxury hotel service with exceptional communication skills.
- Excellent time management and organization, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Dry Cleaner - Presser in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a unique opportunity to be part of a prestigious flagship hotel in the heart of London. With market-leading remuneration, attractive benefits, and a commitment to employee growth within a supportive and high-performing team, we ensure that every member feels valued and empowered to deliver outstanding service. Join us to experience a vibrant work culture that prioritises quality, attention to detail, and a personalised approach to both our guests and colleagues.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dry Cleaner - Presser in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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✨Reach Out Directly to Hongkong and Shanghai Hotels
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We think you need these skills to ace Dry Cleaner - Presser in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
