At a Glance
- Tasks: Lead and oversee events, ensuring exceptional service and memorable guest experiences.
- Company: Join the prestigious Peninsula London, a flagship hotel known for luxury and excellence.
- Benefits: Market-leading pay, service charges, and attractive perks await you.
- Other info: Opportunity for growth in a high-profile setting with a supportive team.
- Why this job: Be part of a dynamic team creating unforgettable culinary experiences in a vibrant environment.
- Qualifications: Experience in luxury hotel events management and a passion for food and service.
The predicted salary is between 35000 - 45000 £ per year.
The Peninsula London is excited to announce we are seeking an
Assistant Events Operations Manager , reporting to the Events Operations Manager.
This position is a senior role deputizing in the absence of the Events Operations Manager or Director of Conference and Events and responsible for the efficient and profitable operation of the division whilst ensuring exceptional levels of Food and Beverage service and team engagement. smooth running of the operations.
With events spaces that impress and inspire, offering lavish business lunches, banquets, and dinners to suit all manner of events.
Delectable British, International, and Cantonese cuisine is being created for every type of event.
The acclaimed international culinary team can also accommodate a variety of special requests, including halal and kosher meals.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market-leading remuneration, service charges and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
- Key Accountabilities
- Promote The Peninsula London to becoming a recognized culinary destination by creating memorable guest experiences through artistry and uncompromised passion for excellence.
- Represent hotel management, when dealing with all operational and guest service issues related to the Food & Beverage Division and escalate to the Director of Conference and Events, Executive Sous Chef, Exec Chef, Director of Sales and Marketing, and EAM, Food & Beverage.
- Establish and maintain positive guest and colleague interactions with good working relationships.
- Plan and oversee the set-up of function including checking the physical layout of the room, providing the team with correct set-up information, and requisitioning of relevant equipment in a timely manner.
- High-level ability to lead and oversee the Conference or Events delivery ensuring the success of the function.
- Ability to introduce and communicate directly to individual hosts, reviewing details and making themselves accessible to the host for any need that may arise
- Plan the manpower requirements for the forthcoming business ensuring that all cost lines adhere whilst service is not compromised.
- Create meaningful and impactful relationships with event planners and other bookers
- Install a high level of careful attention to all banqueting equipment and ensure that regular stock takes are carried out.
- General requirements
- Extensive experience leading a team within the Conference and Events department within a 5* luxury hotel environment.
- Experience with training techniques and various service styles including various set-up styles and understanding of AV and logistics management.
- Passion for service and food and beverage. Good communication skills with a friendly and approachable demeanour.
- Excellent time management and organizational skills, highly adaptable, naturally positive.
- Flexibility and capability of working under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Assistant Events Operations Manager in London employer: Hongkong and Shanghai Hotels
The Peninsula London is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and professional growth. As part of our award-winning team, you will enjoy market-leading remuneration, attractive benefits, and the opportunity to work in a prestigious 5-star luxury hotel environment, where your passion for service and culinary excellence can truly shine.
Contact Details:
Hongkong and Shanghai Hotels Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Events Operations Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hongkong and Shanghai Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hongkong and Shanghai Hotels
Don't be shy about reaching out to Hongkong and Shanghai Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Events Operations Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hongkong and Shanghai Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hongkong and Shanghai Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
