Technical Solutions Engineer

Shift Pattern: Standard 40 Hour Week (United Kingdom)

Scheduled Weekly Hours: 40

Corporate Grade: C - Vice President

Reporting Line: (UK Division) Information Technology

Location: UK-London

Worker Type: Permanent

About the London Metal Exchange and LME Clear: The London Metal Exchange is the world centre for industrial metals trading. Most of the world’s global non-ferrous futures business is conducted on the LME’s three trading platforms totalling $18 trillion, 178 million lots and 4 billion tonnes with a market open interest high of 1.8 million lots in 2024. All trades are cleared and settled by LME Clear.

Overall Purpose of Role: Provide senior technical insight to plan, design and deliver complex change, refresh and transformation programmes across the LME Group technology estate. Manage governance, migrations and platform re-architecture initiatives, ensuring resilient, secure and compliant outcomes aligned to Infrastructure, Operations & Engineering (IOE) objectives and business priorities.

Responsibilities:

• Serve as the technical authority in the early planning stages of strategic projects, providing expert guidance on solutions, technology selection, implementation approach and risk assessment.
• Develop and maintain technical roadmaps for strategic projects, identifying dependencies, resource requirements, and critical milestones.
• Own the technical solution design (HLD/LLD) and delivery plans for infrastructure change, refresh and transformation – spanning compute, storage, networks, virtualisation, databases and digital workplace.
• Act as an SME across key programmes end-to-end (discovery, dependency mapping, planning, build, cutover, fall-back), minimising risk and downtime for trading-critical services.
• Be aligned to robust governance: stage gates, design authorities, risk/issue management, change control (CAB), and auditable documentation aligned to ITSM and IBS governance.
• Accelerate containerisation and platform modernisation (e.g., Kubernetes, OpenShift), collaborating with Architecture, InfoSec and application teams to enable secure delivery pipelines and observability.
• Engineer resilience across all Infrastructure in line with LME’s resilience posture.
• Lead technical workshops and discovery sessions to define project scope, objectives, and deliverables, ensuring alignment with business strategy and IOE priorities.
• Define and implement operational readiness (ORR): runbooks, monitoring/alerting, SLOs/SLIs, capacity/performance baselines, service transition and handover to operations.
• Ensure compliance with relevant standards and frameworks (e.g., CIS benchmarks, ISO 27001, NIST), including identity/access, encryption and audit requirements.
• Collaborate with cross-functional teams—including Architecture, InfoSec, and Application Development—to ensure technical plans are robust, secure, and scalable.
• Engage senior stakeholders across Technology and the business; provide clear status, risks, dependencies and budget/resource forecasts.

Academic and Professional Qualifications Required:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a closely related discipline.
• Demonstrable track record of continuous professional development in infrastructure, solutions engineering, or technology transformation.

Required Knowledge and Level of Experience:

• Experience leading large-scale technology change, refresh and transformation programmes, ideally within regulated financial services.
• Proven track record of end-to-end delivery for multi-site data centre migration projects, including application/service re-platforming, network/security redesign, and risk management.
• Deep hands-on expertise across infrastructure domains: Windows/Linux, networks (routing, switching, firewalls, load balancing), storage/backup, virtualisation, databases, and identity/access management.
• Experience with container platforms and orchestration (Kubernetes/OpenShift), CI/CD, artefact registries, and runtime security.
• Strong governance background: programme controls, risk/compliance, audit readiness, and defensible documentation (ITIL, TOGAF, ISO 27001, NIST).

Skills set and Core Competencies Required for Role:

• Advanced technical architecture and solution design (HLD/LLD) across compute, storage, networking, virtualisation, and cloud platforms.
• Programme and project leadership for large-scale transformation, including data centre migrations and platform modernisation.
• Hands-on experience with containerisation and orchestration (Kubernetes, OpenShift), CI/CD pipelines, and automation (PowerShell, Python, Terraform, Ansible).
• Operational excellence in monitoring, observability (e.g., Splunk, Prometheus), incident/problem management, and service transition.
• Excellent communication skills, with the ability to engage and influence senior stakeholders, present complex technical concepts, and produce clear, auditable documentation.
• Analytical and strategic thinking, with a focus on continuous improvement and delivering resilient, secure, and compliant solutions.

The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity, expression and reassignment, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world’s leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange. As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets. HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.