ITSM & ServiceNow Analyst - Data, Dashboards & Automation in London

ITSM & ServiceNow Analyst - Data, Dashboards & Automation in London

London Full-Time No working from home possible
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HKEX in London is seeking an Operational Resilience SM Support specialist to provide ITSM tooling support and help drive continuous service improvement. You will administer ServiceNow, maintain workflows and support incidents, changes, problems, requests, and CMDB modules, while coordinating with stakeholders to capture tooling enhancement requirements.

The role also covers PagerDuty administration, data reporting, and dashboard development in Power BI, with a focus on data quality and

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Contact Details:

Hong Kong Exchanges and Clearing Limited (HKEX) Recruitment Team