At a Glance
- Tasks: Provide technical support and commission new electronic access systems for clients.
- Company: Join Honeywell, a leading brand focused on innovation and growth.
- Benefits: Competitive salary, generous benefits, and an incentive reward scheme.
- Other info: Equal opportunity employer valuing diversity and inclusion.
- Why this job: Be part of a dynamic team with opportunities for career advancement.
- Qualifications: Experience in technical engineering or telecommunications, with a focus on electronics.
The predicted salary is between 30000 - 40000 £ per year.
We have an opportunity for a Technical Support Engineer - Electronic Access Systems to join us at Honeywell, in the North Region, where you will be responsible for the service to our clients, commissioning new Onity systems primarily in the hospitality sector and provide technical support to our customers via phone.
Responsibilities
- Commissioning new systems at our customer sites
- Programming new systems for customers
- Undertake technical revisions with customers where we hold maintenance contracts
- Provide training and guidance to both internal and external clients
- Support customers with telephone Technical Assistance
Qualifications
- Experience in similar technician or engineering role
- Knowledge and experience within Technical Engineering/Telecommunications/Speciality in Electronics or Computer Systems ideally within the electronic access system industry
- Analytical thinking, customer orientation
- Organizational capacity, prioritisation of task
- Full UK driving licence with the ability to travel across the North Region to include other parts of the country when required
Our Offer
- Work for a well-known brand with a continued focus on innovation and growth
- Join a dynamic team where most leaders are promoted from within
- Competitive salary and generous benefits including incentive reward scheme on the upselling of products
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Technical Support Engineer - Electronic Access Systems in York employer: Honeywell
Contact Detail:
Honeywell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Electronic Access Systems in York
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Honeywell or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the technical interview by brushing up on your knowledge of electronic access systems. We recommend practising common troubleshooting scenarios and being ready to showcase your analytical thinking skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative to engage directly with us. Plus, it’s a great way to stay updated on new opportunities.
We think you need these skills to ace Technical Support Engineer - Electronic Access Systems in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and engineering roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it concise but engaging!
Show Off Your Technical Skills: Since this role involves electronic access systems, make sure to mention any specific technical skills or experiences you have in this area. We love candidates who can demonstrate their knowledge and expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Honeywell
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electronic access systems and telecommunications. Be ready to discuss specific technologies you've worked with, as well as any relevant programming experience. This will show that you're not just familiar with the basics but can also dive deep into technical discussions.
✨Showcase Your Customer Service Skills
Since this role involves providing technical support over the phone, it's crucial to demonstrate your customer orientation. Prepare examples of how you've successfully resolved customer issues in the past, highlighting your analytical thinking and problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like troubleshooting a system failure or training a client. Think through potential scenarios and how you would handle them. This will help you articulate your thought process and showcase your organisational skills.
✨Be Ready to Discuss Travel Flexibility
Since the job requires travel across the North Region, be prepared to talk about your availability and willingness to travel. Mention any previous experiences where you had to adapt to different locations or schedules, which will demonstrate your flexibility and commitment to the role.