At a Glance
- Tasks: Provide advanced technical support for Matrikon products and resolve complex customer issues.
- Company: Join Honeywell, a leader in innovation for over 100 years.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team that values community involvement and employee volunteerism.
- Why this job: Make a real impact in industrial automation while working with cutting-edge technology.
- Qualifications: Strong troubleshooting skills and a deep understanding of industrial communication technologies.
The predicted salary is between 45000 - 60000 £ per year.
We are seeking an experienced and customer-focused Senior Technical Support Professional to join the Matrikon Support team as part of Honeywell Connected Industrial (HCI). This role is responsible for providing advanced technical support for Matrikon products and solutions, including OPC Classic, OPC UA, industrial data connectivity products, and related software used in industrial automation and OT/IT integration environments.
The position requires strong troubleshooting expertise, a deep understanding of industrial communication technologies, and the ability to resolve complex customer issues across installation, configuration, performance, interoperability, and product usage scenarios. Matrikon’s portfolio includes OPC servers, OPC UA solutions, Data Broker, Tunnellers, historians, and related interoperability offerings used across industrial automation environments.
This is a Full time hybrid role based in Bracknell Honeywell site.
Key Responsibilities:
- Investigate un-invoiced shipments and identify sales orders.
Sr Tech Support Professional - Matrikon employer: Honeywell
At Honeywell, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Technical Support Professional in Bracknell, you'll benefit from our commitment to employee growth through continuous learning opportunities and a supportive environment that values your contributions. With a strong focus on community engagement and volunteerism, working at Honeywell means being part of a company that not only drives technological advancements but also makes a positive impact globally.
