Principal Service Manager - Chemical
Principal Service Manager - Chemical

Principal Service Manager - Chemical

Bracknell Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support UOP technologies and ensure optimal operation for clients through collaboration and troubleshooting.
  • Company: Join Honeywell, a global leader in energy solutions and sustainability innovations.
  • Benefits: Enjoy hybrid work options, professional development, and a dynamic, inclusive environment.
  • Why this job: Gain exposure to cutting-edge technology and career growth opportunities across various departments.
  • Qualifications: Bachelor's in chemical engineering with 15+ years in FCC, Alkylation & Treating required.
  • Other info: Be part of a diverse team committed to shaping the future of energy.

The predicted salary is between 72000 - 108000 £ per year.

Overview

Join to apply for the Principal Service Manager – Chemical role at Honeywell.

Job Description

An excellent career opportunity is currently available for a Technology Service Specialist within the Technical Services department of UOP\’s Lifecycle Solutions and Technologies (LST) business unit located in Bracknell UK. This position plays a key role in completing the transfer of UOP\’s technology in order to keep UOP-licensed or UOP-designed units operating safely & profitably. There is regular interaction with UOP\’s external customers and with UOP. Hybrid Work Module 3 days from Office and 2 days from home.

Honeywell As a global technology leader, Honeywell Energy & Sustainability Solutions (ESS) enables the energy evolution, provides solutions that help reduce emissions, and delivers innovative renewable materials to our customers across industries.

Powering the Future of Energy Transition, Sustainable Materials & Advanced Chemistry, and Petrochemicals.

Key Responsibilities

  • Establish strong customer relationships through frequent direct contact and service delivery that helps to maintain and grow value for both our customers and UOP. Become knowledgeable about the customers\’ refinery configuration, their operating goals and strategies, and how UOP products and services fit or could fit into these. Ensure successful service delivery to existing customers and deliver on contractual obligations.
  • Manage the troubleshooting efforts for the assigned customers with the help of UOP\’s Technical Service Departments as necessary to ensure that timely, accurate and effective support is provided to maintain overall customer satisfaction. Support unit start-ups and catalyst reloads, discuss timelines, work scope and UOP involvement with customer to agree plans for UOP site-support.
  • Become the Trusted Advisor for the customers and be the customers’ gateway into UOP, providing the background and context needed to allow UOP to deliver the high value solutions
  • Grow UOP Service revenue by prospecting, promoting and winning digital Service Offerings for your assigned customers. Work in tandem with Account Manager and Business to maintain a detailed account plan.
  • Work closely with other functions in UOP to deliver and grow UOP revenue utilizing UOP\’s full portfolio of Integrated Solutions including products and service offerings. Identify opportunities for customer value creation by developing business leads for all parts of UOP.
  • Develop broad-based technical and economics knowledge of the Refining and Petrochemical business and the local market issues for assigned customer sites. Develop an understanding of key stakeholders and buying influencers, decision-making framework, and within the customer organization, particularly at the refinery manager Technical and Operations Managers levels
  • Direct accountability for management of service agreements assigned. Responsibility includes administration of the agreement itself, including tracking of contractual hours and obligations.
  • Travel accounts for between 30%-50% of the job.

Must Have Skills

  • Bachelor’s degree in chemical engineering with 15+ years’ experience in UOP Engineering or a Refinery in process operations, technical services, or engineering design.

We Value

  • Additional experience with at least one of the following UOP technologies (Platforming, Hydro cracking, MTO, OCP, RTP) etc.
  • Demonstrate communication and interpersonal skills. Effective problem-solving skills
  • Good presentation skills. MS Office computer skills. Good organization skills. Ability to work independently and handle a multitude of tasks concurrently
  • Basic knowledge of one or more of the technologies listed above includes their equipment and operations.

Our Offer

  • Opportunities for professional development and career advancement.
  • A dynamic and inclusive work environment that fosters innovation and growth.
  • A culture that fosters inclusion, diversity, and innovation in an international work environment
  • Market specific training and ongoing personal development.
  • Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Honeywell helps organizations solve the world\’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Appliances, Electrical, and Electronics Manufacturing

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Principal Service Manager - Chemical employer: Honeywell

Honeywell offers an exceptional work environment for the Principal Service Manager role in Des Plaines, US, with a hybrid work model that promotes work-life balance. Employees benefit from a culture of inclusivity and innovation, alongside ample opportunities for professional development and career advancement within a global technology leader committed to sustainability and energy transition. Join a dynamic team where your expertise in chemical engineering will be valued and where you can contribute to meaningful projects that shape the future.
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Contact Detail:

Honeywell Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Principal Service Manager - Chemical

✨Tip Number 1

Familiarise yourself with UOP technologies like FCC, Alkylation, and Treating. Understanding these processes will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the chemical engineering field, especially those who have experience with UOP technologies. Engaging in conversations can provide insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss your problem-solving skills and past experiences in troubleshooting during customer interactions. Highlight specific examples where you successfully resolved issues in a technical environment.

✨Tip Number 4

Stay updated on industry trends related to energy transition and sustainable materials. Showing that you are informed about current developments can set you apart as a candidate who is forward-thinking.

We think you need these skills to ace Principal Service Manager - Chemical

Bachelor's degree in Chemical Engineering
15+ years of experience in FCC, Alkylation & Treating
Technical support for UOP technologies
Strong communication skills
Interpersonal skills
Problem-solving skills
Presentation skills
Proficiency in MS Office
Organisational skills
Ability to work independently
Multitasking abilities
Basic knowledge of relevant technologies and equipment
Experience with UOP technologies such as MTO, OCP, RTP
Collaboration with R&D, Sales, and Engineering departments
Troubleshooting support
Conducting audits
Preparing and updating manuals and training materials

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Principal Service Manager position. Make sure you understand the key responsibilities and required skills, particularly in FCC, Alkylation, and Treating technologies.

Tailor Your CV: Customise your CV to highlight relevant experience in chemical engineering and specific UOP technologies. Emphasise your 15+ years of experience and any roles that involved technical support or project management.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with the company's goals. Mention your strong communication and problem-solving skills, as well as your ability to work collaboratively with various teams.

Highlight Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements related to technology transfer, troubleshooting, or training. Quantify your successes where possible to demonstrate your impact in previous roles.

How to prepare for a job interview at Honeywell

✨Know Your Technologies

Make sure you have a solid understanding of UOP technologies, especially FCC, Alkylation, and Treating. Be prepared to discuss your experience with these technologies and how they relate to the role.

✨Showcase Your Communication Skills

Since this role involves regular interaction with customers and internal teams, demonstrate your strong communication and interpersonal skills. Prepare examples of how you've effectively communicated complex technical information in the past.

✨Prepare for Technical Questions

Expect technical questions related to chemical engineering principles and UOP processes. Brush up on relevant concepts and be ready to explain how you've applied them in your previous roles.

✨Highlight Problem-Solving Experiences

Be ready to share specific examples of how you've tackled challenges in your previous positions. Discuss your approach to troubleshooting and how you’ve contributed to optimising operations or improving processes.

Principal Service Manager - Chemical
Honeywell

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