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- Tasks: Troubleshoot and support avionics systems for aircraft across the EMEAI region.
- Company: Join Honeywell, a leader in aerospace innovation and technology.
- Benefits: Inclusive culture, market-specific training, and ongoing personal development.
- Why this job: Make a real impact in aviation while working with cutting-edge technology.
- Qualifications: Experience in avionics or aerospace and strong troubleshooting skills.
- Other info: Diverse workplace with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We have an opportunity for an Advanced Field Service Engineer – Avionics to join us at Honeywell, in the UK, where you will be responsible for providing assistance and expertise to the services centre on fixing Air Transport and Regional aircraft, in particular the Avionics systems and components. This could be in the form of telephone support, email support, or by visiting numerous sites within the EMEAI region to provide onsite assistance.
Honeywell Aerospace products and services are used on virtually every commercial, defense, and space aircraft. We build aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components. Our hardware and software solutions help create more fuel-efficient aircraft, more direct and on-time flights and safer skies.
Responsibilities
- Provide direct troubleshooting assistance to customers responding real time to customer technical inquiries via phone, email and on-site presence as necessary.
- Routing and escalation of technical issues within the support organization.
- Capture and tracking of customer issues through CRM tool Salesforce and maintain ownership of technical issue through to closure against identified service level goals.
- Manage and document customer communications via SFDC and own case closure.
- Provide significant collaboration and coaching to peers, based on knowledge and expertise.
Qualifications
- Demonstrable Air Transport and Regional (ATR) experience, and knowledge.
- A relevant degree or strong proven experience in avionics/aviation/aerospace.
- Practical background within avionic electronic systems.
- Previous experience within the maintenance and troubleshooting of avionic and aviation systems.
- SATCOM knowledge would be advantageous, but this is not essential along with Airline experience or knowledge would be desirable.
Our offer
- Culture that fosters inclusion, diversity and innovation.
- Work for a well-known brand with a continued focus on innovation and growth.
- Market specific training and on-going personal development.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Innovate to solve the world's most important challenges, join us now!
Advanced Field Service Engineer – Avionics in London employer: Honeywell
Contact Detail:
Honeywell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced Field Service Engineer – Avionics in London
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at Honeywell or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on your troubleshooting techniques and avionics knowledge. Be ready to share real-life examples of how you've tackled challenges in the past.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Be yourself during interviews! Honeywell values diversity and innovation, so let your personality shine through. Share your unique experiences and how they can contribute to the team.
We think you need these skills to ace Advanced Field Service Engineer – Avionics in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with avionics and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about aviation and how your skills can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We’re looking for someone who can think on their feet and provide solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Honeywell
✨Know Your Avionics Inside Out
Make sure you brush up on your knowledge of avionics systems and components. Be prepared to discuss specific technologies and troubleshooting techniques you've used in the past. This will show that you're not just familiar with the theory, but you can apply it practically.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in real-time. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to think on your feet and provide effective solutions.
✨Familiarise Yourself with CRM Tools
Since you'll be using Salesforce for tracking customer issues, it’s a good idea to have a basic understanding of how CRM tools work. Mention any experience you have with similar systems, as this will demonstrate your readiness to manage customer communications effectively.
✨Show Enthusiasm for Continuous Learning
Honeywell values innovation and personal development, so express your eagerness to learn and grow within the role. Talk about any recent training or certifications you've pursued in avionics or related fields, and how you plan to keep up with industry advancements.
