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For Companies At a Glance
- Tasks: Lead a dynamic field service team and drive customer satisfaction through innovative solutions.
- Company: Join Honeywell, a global leader in building solutions with over 125 years of experience.
- Benefits: Enjoy competitive salary, ongoing training, and a culture that values diversity and innovation.
- Why this job: Make a real impact by transforming how buildings operate for safety and efficiency.
- Qualifications: Experience in team management and customer-facing roles, with a focus on engineering.
- Other info: Opportunity for career growth in a fast-paced, ever-evolving global organisation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We have an opportunity for a Field Service Leader to join Honeywell in Scotland, where you will be responsible for managing a field service engineering team, providing best in class service to a varied customer base and maximizing growth opportunities for new product offerings. This is a field based role with an expectation of travel to customer sites up to 60% of the time.
With over 125 years of proven building solutions, Honeywell is building ecosystems that put the occupant at the center and fostering environments of efficiency, productivity, and collaboration. Honeywell customers have saved $6B in Energy & Operational Savings since 1979 and we have completed approximately 6,000 guaranteed efficiency projects for our customers.
Transform the way buildings operate to be safer, more productive and more energy conscious.
Key Responsibilities
- Act as a mentor to train and develop future managers, engineers and apprentices to drive business growth by enabling and leading a highly-effective team
- Help Honeywell be the customer\\\’s top choice by improving upon the Customer & Product Support function
- Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities whilst championing customer retention ensuring contract renewal opportunities are managed effectively
- Achieve working capital targets by resolving debt issues on time and ensure cash collection targets are met
- Utilise built knowledge of Honeywell products to build a team focused on innovation and customer satisfaction with a focus on the remote connection and analytics of data for contracts, while ensuring cyber security is in place
Key Skills And Qualifications
- Experience of effectively managing a team of engineers and managing change within a team, long with performance and development of team members
- A background within a customer facing environment and managing larger sized accounts
- Good communications skills with the ability to influence at varying levels across the organization and a strong customer focus
- Understanding of Profit & Loss responsibilities along with a good track record of working to KPI’s and forecasts
- Industry related experience within BMS/Controls engineering with exposure to cybersecurity with be advantageous
Our offer
- A culture that fosters inclusion, diversity and innovation
- Market specific training and on-going personal development
- Competitive Salary and benefits
- Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
Honeywell helps organizations solve the world\\\’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: Appliances, Electrical, and Electronics Manufacturing
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Field Service Leader employer: Honeywell
Contact Detail:
Honeywell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Leader
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Honeywell and its products. Understand their values and how they operate. This will not only help you answer questions better but also show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Field Service Leader role. Highlight your leadership skills and customer service experience, and don’t forget to mention any relevant technical knowledge you have.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Honeywell. Don’t hesitate to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Field Service Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Leader role. Highlight your experience in managing teams and customer-facing environments, as well as any relevant skills in BMS/Controls engineering. We want to see how you can bring value to Honeywell!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your passion for customer satisfaction and how you’ve successfully led teams in the past. Let us know what excites you about working with Honeywell!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use specific examples of how you've improved team performance or customer satisfaction. Numbers and results speak volumes, so make them count!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Honeywell
✨Know Your Stuff
Make sure you have a solid understanding of Honeywell's products and services, especially in the BMS/Controls engineering area. Brush up on any recent innovations or projects they've completed, as this will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As a Field Service Leader, you'll need to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and driving performance. This will highlight your capability to foster growth within the team.
✨Customer Focus is Key
Honeywell values customer satisfaction highly, so be ready to discuss how you've improved customer support in previous roles. Share specific instances where you've resolved issues or enhanced customer relationships, as this will align with their goal of being the customer's top choice.
✨Understand the Business Side
Familiarise yourself with Profit & Loss responsibilities and how they relate to the role. Be prepared to discuss how you've met KPIs and forecasts in the past, as this will demonstrate your business acumen and ability to contribute to Honeywell's financial goals.