At a Glance
- Tasks: Manage daily operations and be the friendly face of Honeywell at the front desk.
- Company: Join a diverse and inclusive team at a leading tech company.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Great chance to develop your career in a dynamic environment.
- Why this job: Be the first point of contact and make a real difference in customer experience.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 24000 - 30000 £ per year.
Honeywell is seeking a Receptionist based in Cambridge. The successful candidate will support day-to-day operations throughout the day, 40 hours a week (between 08:00 & 18:00hrs).
Responsibilities
- Manage day‑to‑day operations, including supporting PPM completion through the SMS tool as part of the Salesforce Suite.
- Serve as the first point of contact at the front desk and perform reception and post‑room duties.
- Coordinate subcontractors for service and project work, and set up meeting rooms according to customer requests.
- Assist the site head and support external audits while representing Honeywell.
- Implement front‑line HSE protocols and coordinate customer liaison, including attendance at regular meetings.
- Handle additional tasks such as updating controlled documents, forecasting and quoting for extra works, ordering parts, and managing waste disposal documentation.
Qualifications
- Excellent communication and interpersonal skills with a focus on delivering excellent customer service.
- Proficient computer skills, especially in Excel, with knowledge of PowerPoint and Word; familiarity with SAP and Salesforce is a plus.
- Demonstrate a proactive, self‑motivated attitude with energy and commitment to tasks.
- Exhibit accuracy, sound judgment, and effective prioritization skills.
- Ability to work under pressure and meet deadlines, including outside normal office hours, with a flexible, service‑oriented approach.
- Reliable attendance, punctuality, and a proven record of good time‑keeping and minimal sickness.
Our Offer
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Receptionist in Bracknell employer: Honeywell Technologies
Honeywell is an exceptional employer located in the vibrant city of Cambridge, offering a dynamic work environment where employees are encouraged to thrive. With a strong commitment to diversity and inclusion, we provide comprehensive support for personal and professional growth, alongside competitive benefits that enhance work-life balance. Join us to be part of a collaborative team that values your contributions and fosters a culture of excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bracknell
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Honeywell Technologies. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Honeywell Technologies before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Bracknell
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Honeywell Technologies:Your cover letter is your chance to shine! Tell us why you want to work at Honeywell Technologies specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Honeywell Technologies!
How to prepare for a job interview at Honeywell Technologies
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
