At a Glance
- Tasks: Lead and develop a team of Field Service Specialists in the North Sea region.
- Company: Join Honeywell, a global leader in innovation and technology.
- Benefits: Competitive salary, career growth, and a diverse, inclusive workplace.
- Other info: Dynamic environment with opportunities for training and development.
- Why this job: Make a real impact in operational excellence and customer engagement.
- Qualifications: Experience in field operations management and strong leadership skills.
Field Operations Manager (FOM)
Role & Responsibilities
The Field Operations Manager (FOM) will be responsible for managing and developing the Field Service Specialists (FSS) in their respective Territories. The FOM will drive the team to deliver operational excellence, ensuring effective customer engagement from the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process Solutions (HPS) team. This role is accountable for driving growth across all LSS service delivery modes through effective workforce planning, delivery coordination, and ensuring compliance with Honeywell and customer Quality, Health, Safety, and Environmental requirements following strict adherence to the Honeywell Accelerator AMS GDM.
Principal Responsibilities
Customer Engagement
- Develop strong trust relationships with key customer contacts.
- Work with Contract Managers to plan and schedule labour resources to meet the needs of customers aligned to their contract entitlements.
- As needed, directly contact customers to schedule FSS contract or SPOT activities to ensure customer availability.
- Understand the Customer base, identify FSS skills gaps and drive competencies to support future needs.
- Provide exceptional support to customers and resolve any issues or concerns.
Operational
- Drive and monitor Honeywell HSE culture and ensure compliance with safety and environmental regulations, track and monitor SOS metrices.
- Ensure that all HSE requirements for customer sites are thoroughly documented, regularly updated, and communicated to stakeholders prior to any FSS site visit.
- Ensure operational excellence and adherence to quality standards as per Honeywell Accelerator AMS GDM.
- Ensure that FSS service visit reports are attached to all Work Orders to comply with Honeywell Accelerator AMS GDM, reduce disputes and support reduction in Short Cycle Past Dues. Process Solutions - 2 –
- Work with cross-functional teams to achieve business objectives.
Work Force Planning
- Optimize resource allocation and drive productivity.
- Ensure FSS time entry, billability and overtime meet business targets.
- Ensure effective work execution, planning, and competency of the teams in their territory.
- Manage the relationship with GES and COEs for outsourcing packaged work.
- Work with labour resource pools such as GES, Contractors and other LOBs to support field activities ensuring compliance to local laws, HSE compliance and correct documentation as required.
- Ensure correct visas for foreign workers in partnership with FSM and GMS.
- Ensure that compliance measures are established prior to travel, addressing all GMS aspects, including Immigration, Tax, and Social Security.
Training and Development
- Ensure all FSS in their territory are fully trained and understand business drivers and tools required to fulfill their role.
- Identify FSS skills gaps and drive competencies to support future needs.
- Ensure the scheduling and completion of training plans for technical (CEAT) and soft skills, new products, quality and mandatory HSE Training for all FSSs and TECPros if applicable across their territory.
- Monitor and alert FSSs of expiring CEAT Certifications and proactively drive recertifications.
Our Offer
- Work for a well-known brand with a continued focus on innovation and growth.
- Join a dynamic team where most leaders are promoted from within
- A culture that fosters inclusion, diversity, and innovation
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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Field Operations Manager- UK North Sea employer: Honeywell International, Inc.
Honeywell is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. As a Smart Meter Engineer in central belt Scotland, you will benefit from extensive employee growth opportunities, competitive compensation, and the chance to make a meaningful impact on energy efficiency across the region. Join us to be part of a forward-thinking team dedicated to delivering cutting-edge solutions while enjoying the unique advantages of working in a vibrant and supportive environment.
Contact Details:
Honeywell International, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Manager- UK North Sea
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We think you need these skills to ace Field Operations Manager- UK North Sea
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Honeywell International, Inc., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
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Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Honeywell International, Inc..
How to prepare for a job interview at Honeywell International, Inc.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
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As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
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At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Honeywell International, Inc. but also helps you get a feel for whether you’d thrive in that environment.
