Shipping Administrator in Eastbourne

Job Description

We are seeking a dynamic Shipping Administrator to join our team supporting the Eastbourne site within the Process Technology business in the UK. In this role, you will provide forward‑looking planning and shipping functions, maximizing HMD Shipping Performance, interacting between Sales, Engineering, Contracts, Production Control and Supply Chain functions, and ensuring that all documentation and procedures are adhered to.

Responsibilities

• Investigate un‑invoiced shipments and identify sales orders needing urgent shipping actions.
• Prepare invoices for sales orders scheduled for shipping and coordinate notifications with shipping agents.
• Maintain effective communication with dispatch, sales, customers and after‑sales regarding shipping updates and tracking information.
• Ensure compliance with Letters of Credit and collaborate with freight forwarders to prepare necessary documentation.
• Actively participate in quality improvement initiatives such as Lean Six Sigma/A3 and produce relevant metrics to track performance.
• Obtain competitive shipping quotes to support cost reduction efforts and prepare customs entry documentation as required.

Qualifications

• Previous experience in shipping administration is essential.
• Proficiency in software applications including Adobe, JDE, Teams and Excel.
• Strong communication and negotiation skills are required.
• Ability to make informed decisions within established guidelines and take responsibility for outcomes.
• Capability to meet tight deadlines and work effectively under pressure.
• Drive, enthusiasm, team collaboration and flexibility are necessary traits.

Benefits

• Opportunities for professional development and career advancement.
• A dynamic inclusive work environment that fosters innovation and growth.
• A culture that fosters inclusion, diversity and innovation in an international work environment.
• Experienced leaders to support your professional development.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.