Assistant Manager — Lead Service & Growth Path

Assistant Manager — Lead Service & Growth Path

Full-Time 33000 - 36500 £ / year (est.) No working from home possible
Honeycombhouses

At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional guest experiences in a bustling pub environment.
  • Company: Join the family-run Honeycomb Houses, a historic institution since 1779.
  • Benefits: Enjoy competitive salary, discounts, free meals, and fantastic development opportunities.
  • Other info: Be part of a supportive team with flexible working options and exciting socials.
  • Why this job: Make a real impact in hospitality while having fun and growing your career.
  • Qualifications: Strong interpersonal skills and a passion for guest service are essential.

The predicted salary is between 33000 - 36500 £ per year.

We are looking for an Assistant Manager to join our friendly team. With a fantastic development program and internal progression opportunities, Honeycomb Houses offers a great platform for you to build your hospitality career. To be a successful Assistant Manager you will display excellent interpersonal skills and be confident in coaching and engaging the team, to get the best from all employees. You will have a hands‑on management style and always put the guest first, leading service excellence at all times.

What we are looking for:

  • Giving Back - You have passion and pride to support colleagues, our guests and the community. Guest service and creating a fantastic experience is what gets you up in the morning and you are also confident in dealing with any guests issues quickly resulting in the guest leaving happier than when they arrived.
  • Keep It Simple - You are able to prioritise tasks and delegate to others when required, leading busy shifts with ease by communicating clearly and taking control.
  • Make It Fun - You can demonstrate a good level of self motivation, organisational and leadership skills, setting a great example for the wider team, you lead from the front and are able to train junior team members, pumping energy into the shift.
  • Do the Right Thing - You feel empowered to make a good decision, think on your feet and problem solve, allowing you to resolve any issues across all departments of the business when necessary and always strive to make things better.
  • Trust - You are committed to delivering what you promised. Communicating openly and confidentiality with the team and guests.

About Us: Honeycomb Houses is a family‑run institution born‑and‑bred from our parent company, Brakspear, which came to life all the way back in 1779. Our philosophy is simple, we treat colleagues like family, guests as friends and pubs like homes. We are looking for an assistant manager to join our friendly and talented team at The Bull.

The maximum salary for this position (depending upon experience) is £33,000 per annum, plus tronc which is approximately £3,500 per annum. The Bull on Bell Street is an iconic gastro pub nestled in the heart of Henley on Thames, we are proud to say we are a home for the locals and tourists alike. Packed full of rich history dating back to 1779 and a delicious fresh menu with 120 cover restaurant and a 150 covered courtyard matching the beautiful décor.

Employee Benefits:

  • Great Tronc
  • 50% off our boutique bedrooms and meals in our Honeycomb Houses
  • Free Meals on duty
  • Development programmes and progression opportunities
  • Access to our benefit portal, including 1000’s of discounts.
  • Wellbeing hub and employee assistance program
  • Company pension scheme
  • Learning and development platform
  • Monthly recognition and reward programmes
  • Length of service recognition
  • Fantastic team parties and socials
  • Flexible working opportunities

Most importantly, you will feel welcomed as part of the Honeycomb Houses family! At Honeycomb Houses, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants.

Assistant Manager — Lead Service & Growth Path employer: Honeycombhouses

Honeycomb Houses is an exceptional employer that prioritises the growth and well-being of its team members, offering a robust development programme and numerous internal progression opportunities. Located in the picturesque Henley on Thames, The Bull provides a vibrant work culture where employees are treated like family, enjoy flexible working arrangements, and benefit from generous perks such as free meals on duty and discounts on boutique accommodations. Join us to be part of a supportive community that values guest service excellence and fosters a fun, engaging atmosphere.

Honeycombhouses

Contact Details:

Honeycombhouses Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager — Lead Service & Growth Path

Tip Number 1

Get to know the company culture! Before your interview, check out Honeycomb Houses' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family.

Tip Number 2

Practice your interpersonal skills! Since the role is all about engaging with the team and guests, try role-playing common scenarios with a friend. This will boost your confidence and help you shine during the interview.

Tip Number 3

Be ready to share your experiences! Think of specific examples where you've led a team or resolved guest issues. This will demonstrate your hands-on management style and problem-solving abilities, which are key for the Assistant Manager role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Honeycomb Houses family right from the start!

We think you need these skills to ace Assistant Manager — Lead Service & Growth Path

Interpersonal Skills
Coaching Skills
Guest Service
Problem-Solving Skills
Leadership Skills
Organisational Skills
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating fantastic experiences for our guests and supporting your colleagues.

Be Clear and Concise:Keep it simple! Make sure your application is easy to read and straight to the point. Highlight your relevant skills and experiences that align with the Assistant Manager role without overcomplicating things.

Share Your Leadership Style:We love a hands-on approach! In your application, describe how you lead by example and motivate your team. Share any experiences where you've successfully coached others or resolved issues on the spot.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Honeycomb Houses.

How to prepare for a job interview at Honeycombhouses

Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this aligns perfectly with what Honeycomb Houses values.

Demonstrate Your Leadership Style

Prepare to discuss your hands-on management approach. Think of scenarios where you successfully coached team members or led busy shifts, showcasing your ability to prioritise tasks and delegate effectively.

Problem-Solving on the Spot

Be ready to tackle hypothetical guest issues during the interview. Show how you can think on your feet and resolve problems quickly, ensuring that guests leave happier than when they arrived.

Emphasise Team Spirit and Fun

Highlight your ability to motivate and energise your team. Share stories that illustrate how you create a fun work environment while maintaining professionalism, as this is key to thriving at Honeycomb Houses.