At a Glance
- Tasks: Lead a friendly team to deliver exceptional guest experiences and support staff development.
- Company: Join the family-run Honeycomb Houses, where colleagues are treated like family.
- Benefits: Enjoy competitive salary, discounts, free meals, and fantastic team socials.
- Other info: Flexible working opportunities and a supportive, inclusive environment.
- Why this job: Make a real impact in hospitality while having fun and growing your career.
- Qualifications: Strong interpersonal skills and a passion for guest service.
The predicted salary is between 33000 - 37000 £ per year.
We are looking for an Assistant Manager to join our friendly team. With a fantastic development program and internal progression opportunities, Honeycomb Houses offers a great platform for you to build your hospitality career. To be a successful Assistant Manager you will display excellent interpersonal skills and be confident in coaching and engaging the team, to get the best from all employees. You will have a hands-on management style and always put the guest first, leading service excellence at all times.
What we are looking for:
- Giving Back - You have passion and pride to support colleagues, our guests and the community. Guest service and creating a fantastic experience is what gets you up in the morning and you are also confident in dealing with any guests issues quickly resulting in the guest leaving happier than when they arrived.
- Keep It Simple - You are able to prioritise tasks and delegate to others when required, leading busy shifts with ease by communicating clearly and taking control.
- Make It Fun - You can demonstrate a good level of self motivation, organisational and leadership skills, setting a great example for the wider team, you lead from the front and are able to train junior team members, pumping energy into the shift.
- Do the Right Thing - You feel empowered to make a good decision, think on your feet and problem solve, allowing you to resolve any issues across all departments of the business when necessary and always strive to make things better. Be able to enjoy yourself and get along fantastically with fellow members of our workplace family!
- Trust - You are committed to delivering what you promised. Communicating openly and confidentiality with the team and guests.
About Us
Honeycomb Houses is a family-run institution born-and-bred from our parent company, Brakspear, which came to life all the way back in 1779. Our philosophy is simple, we treat colleagues like family, guests as friends and pubs like homes. We are looking for an Assistant Manager to join our friendly and talented team at The Lion.
The maximum salary for this position (depending upon experience) is £33,000 per annum, plus tronc which is approximately £3,500 per annum.
Employee Benefits:
- Great Tronc
- 50% off our boutique bedrooms and meals in our Honeycomb Houses
- Free Meals on duty
- Development programmes and progression opportunities
- Access to our benefit portal, including 1000’s of discounts.
- Wellbeing hub and employee assistance program
- Company pension scheme
- Learning and development platform
- Monthly recognition and reward programmes
- Length of service recognition
- Fantastic team parties and socials
- Flexible working opportunities
Most importantly, you will feel welcomed as part of the Honeycomb Houses family! At Honeycomb Houses, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants.
Assistant Manager - Guest-First Leader & Growth employer: Honeycombhouses
Honeycomb Houses is an exceptional employer that prioritises the well-being and development of its team members, offering a robust development programme and clear internal progression opportunities. Located at The Lion, our family-run establishment fosters a welcoming work culture where colleagues are treated like family, and guests are regarded as friends, ensuring a fulfilling and enjoyable hospitality career. With competitive benefits, including generous discounts, flexible working options, and a strong emphasis on employee recognition, Honeycomb Houses is dedicated to creating a supportive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Guest-First Leader & Growth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Honeycomb Houses' social media and website. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your interpersonal skills! Since the role is all about guest service and team engagement, think of examples from your past experiences where you've successfully handled guest issues or motivated your team. Be ready to share these stories!
✨Tip Number 3
Show your passion for hospitality! During the interview, express what gets you excited about creating fantastic guest experiences. Let them see your enthusiasm for leading a team and making every shift fun and engaging.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager - Guest-First Leader & Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for guest service shine through. We want to see that you genuinely care about creating fantastic experiences for our guests and supporting your colleagues.
Keep It Clear and Concise:Make sure your application is easy to read. Use clear language and structure your thoughts logically. We appreciate straightforward communication, so don’t overcomplicate things!
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team. Share examples of how you've motivated others or handled busy shifts in the past. We love to see candidates who can lead from the front and inspire their teams.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Honeycomb Houses!
How to prepare for a job interview at Honeycombhouses
✨Show Your Passion for Guest Service
Make sure to express your enthusiasm for creating fantastic guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests left happier than when they arrived. This will demonstrate that you truly embody the 'guest-first' philosophy.
✨Demonstrate Your Leadership Style
Prepare to discuss your hands-on management approach. Think of situations where you successfully coached and engaged your team, especially during busy shifts. Highlight how you prioritise tasks and delegate effectively, showcasing your ability to lead by example.
✨Problem-Solving on the Spot
Be ready to tackle hypothetical scenarios or past challenges you've faced. Show how you think on your feet and make good decisions under pressure. This will illustrate your capability to resolve issues across departments while maintaining a positive atmosphere.
✨Emphasise Team Spirit and Fun
Talk about how you foster a fun and motivating environment for your colleagues. Share examples of how you’ve energised your team and trained junior members. This aligns perfectly with Honeycomb Houses' culture of treating colleagues like family and making work enjoyable.
