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For Companies At a Glance
- Tasks: Assist customers with banking transactions and promote exciting bank products.
- Company: Leading banking organisation in Northern Ireland with a focus on inclusivity.
- Benefits: Gain valuable experience in customer service and develop your communication skills.
- Why this job: Join a dynamic team and make a difference in customers' banking experiences.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Temporary role with potential for growth in the banking sector.
The predicted salary is between 24000 - 36000 £ per year.
A leading banking organisation in Northern Ireland is seeking a Customer Service Advisor for their Portadown branch. This temporary role requires a detail-focused individual with customer service experience and the ability to handle cash responsibly.
Responsibilities include:
- Processing transactions
- Promoting bank products
- Ensuring customer satisfaction
Candidates should possess strong communication skills and a valid UK driving license. The employer is committed to an inclusive recruitment process.
Portadown Banking Customer Service Advisor employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portadown Banking Customer Service Advisor
✨Tip Number 1
Make sure to research the banking organisation before your interview. Knowing their values and products will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled cash responsibly in previous roles. This will demonstrate your attention to detail and reliability, which are key for a Customer Service Advisor.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills and interests, so take advantage of that.
We think you need these skills to ace Portadown Banking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our Portadown branch, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. We love seeing genuine enthusiasm for the position and the banking industry.
Be Detail-Oriented: Since this role requires a detail-focused individual, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Honeycomb
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Familiarise yourself with common terms and processes, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your capability to ensure customer satisfaction.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering potential questions.
✨Be Ready for Cash Handling Questions
As you'll be handling cash, be prepared to discuss your experience with cash transactions. Think about how you ensure accuracy and security when dealing with money, and be ready to share any relevant experiences that highlight your attention to detail.
