Personal Lines Insurance Advisor
Honeycomb is delighted to be partnering with a long-established insurance business to recruit a Personal Lines Insurance Advisor for its Portadown office. This is an excellent opportunity to join a stable, supportive team with an outstanding record of staff retention.
The role is fully office-based, Monday to Friday, 9:00am-5:00pm, with a one-hour lunch break.
The Role
As Personal Lines Insurance Advisor, you will provide a professional and friendly service to customers across a range of personal insurance products. Your responsibilities will include:
- Managing a monthly renewals list and providing quotations approximately 14 days before renewal
- Completing around eight policy renewals per day
- Handling inbound calls and responding to customer enquiries
- Assisting customers who visit the office
- Providing travel insurance quotations by telephone, email and letter
- Processing mid-term policy adjustments
- Gathering accurate information for more complex quotations
- Maintaining accurate customer and policy records using Open GI
- Delivering excellent customer service throughout the policy lifecycle
The Person
Previous personal lines insurance experience would be advantageous, although candidates from banking or wider financial services backgrounds may also be considered.
The successful candidate will be:
- Personable, professional and customer-focused
- A confident communicator with strong listening and questioning skills
- Highly organised with excellent attention to detail
- Comfortable supporting customers by telephone and face-to-face
- Able to manage a structured workload accurately and efficiently
- Interested in joining a service-led business without a heavily sales-driven culture
- Ideally based in Bangor or within a reasonable commute
Package and Benefits
- Competitive salary, dependent on experience
- Monday to Friday, 9:00am-5:00pm
- 25 days' annual leave plus 11 statutory holidays
- Support towards relevant professional qualifications
- Manageable workload within a supportive team
- Stable, long-established working environment
- On-street parking available
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Personal Lines Broker Portadown employer: Honeycomb
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