At a Glance
- Tasks: Investigate customer queries and provide technical support on bathroom products.
- Company: Join a leading wholesale business in Newtownards with a well-established team.
- Benefits: Enjoy a competitive salary of up to £30,000 and long-term career progression.
- Other info: Working hours are Monday to Friday, 9am to 5pm.
- Why this job: This role offers excellent opportunities for development in a growing industry.
- Qualifications: Previous experience in customer service, ideally within plumbing or the bathroom sector.
The predicted salary is between 30000 - 30000 £ per year.
Honeycomb is delighted to be working alongside our client, a leading wholesale business to recruit a Technical Customer Service Advisor (Bathrooms) to join their team in Newtownards. Our client is experiencing continual demand within the industry making it a great time to join a well-established team. This is a varied role and presents with excellent opportunities for long-term career progression within an exceptional working environment.
The Role
- Investigating and solving customer queries - providing product knowledge.
- High level customer service, offering technical support and guidance on products.
- Identifying technical faults or issues and escalating to the Technical R&D team.
- Updating and maintaining database with all the correct information and reports.
The Person
- A customer service professional, ideally someone with previous experience working within plumbing or a similar field.
- Technical knowledge and understanding of the Bathroom sector.
- Customer focused, with ability to build excellent relationships with stakeholders.
- IT proficient, particularly CRM systems.
The package for this role includes a competitive salary of up to £30,000 depending on experience. Based in Newtownards, with a working week of Monday - Friday, 9am - 5pm. This role presents great opportunities within the business for long-term progression and development. Honeycomb is committed to providing equality of opportunity to all.
Technical Customer Service Advisor (Bathrooms) in Newtownards employer: Honeycomb
Honeycomb is a reputable recruitment agency partnering with a leading wholesale business in Newtownards. They offer a competitive salary and a supportive environment for career growth. The team is dedicated to providing exceptional customer service in the bathroom sector.
