Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support frontline services and manage incoming complaints with empathy and professionalism.
- Company: Join the dedicated team at Ards Hospital, a key player in healthcare.
- Benefits: Full-time hours, onsite parking, and weekly pay.
- Why this job: Make a real difference in a busy environment while developing your administrative skills.
- Qualifications: Relevant qualifications and administrative experience required.
- Other info: Dynamic role with opportunities for personal growth and support during recruitment.
The predicted salary is between 28800 - 43200 £ per year.
Honeycomb are delighted to work with Ards Hospital to recruit for a Band 4 Administrator to join the busy team on a full-time temporary basis.
Ards Hospital is seeking an experienced and highly organised Band 4 Administrator to join our team in a busy and demanding environment. This is a key administrative role that supports frontline services and ensures effective communication between service users, clinical teams, and management.
The Person
The successful candidate will be responsible for handling incoming complaints from service users, requiring a high level of empathy, professionalism, and discretion. You must be able to manage sensitive information, remain calm under pressure, and communicate effectively with individuals who may be distressed or dissatisfied with services. You will also be expected to demonstrate excellent IT and system skills, with experience in using a range of computer systems and Microsoft Office packages.
Key Responsibilities
- Managing and responding to incoming complaints from service users
- Maintaining accurate records and documentation
- Using computer systems for word processing, email management, data input, and report generation
- Supporting wider administrative functions within the department
- Working effectively within a fast-paced team environment
Essential Criteria - Qualifications / Experience
Applicants must meet one of the following:
- Option 1: HNC/D (in a relevant subject related to the post) or equivalent, and 1 year's administrative experience at Band 3 (or equivalent).
- Option 2: NVQ Level 3 in Administration (or equivalent), and 2 years' administrative experience at Band 3 (or equivalent).
- Option 3: 4 GCSEs (Grade A-C) or equivalent, one of which must be English Language, and 3 years' administrative experience at Band 3 (or equivalent).
Essential Skills
Candidates must demonstrate experience using computer systems and software for:
- Word processing
- Managing emails
- Data input
- Extracting information to produce reports
To apply in confidence, please submit your CV via the link provided or contact Geraldine Stevenson for more information. If you require any adjustments or support during the recruitment process, please let us know so appropriate arrangements can be made. Please note: Successful candidates may need to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent appointment; all disclosures are managed confidentially. Honeycomb is an equal opportunities employer. Due to high application volumes, we may not be able to respond to every applicant individually, but we appreciate your interest in this role.
Band 4 Administrative Support Officer temp Full Time in Newtownards employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 4 Administrative Support Officer temp Full Time in Newtownards
✨Tip Number 1
Get to know the company! Research Ards Hospital and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling complaints and sensitive information, it's crucial to demonstrate empathy and professionalism. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Office and other computer systems. Maybe even prepare a quick demo of how you manage emails or create reports to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing this Band 4 Administrative Support Officer role.
We think you need these skills to ace Band 4 Administrative Support Officer temp Full Time in Newtownards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Band 4 Administrator role. Highlight your relevant experience, especially in handling complaints and using IT systems. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves a lot of communication with service users and clinical teams, it's important to demonstrate your ability to communicate effectively. Use examples in your application that show how you've handled sensitive situations with empathy and professionalism.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can thrive in a busy environment!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your CV gets seen by the right people. Plus, if you have any questions or need support, we’re just a click away!
How to prepare for a job interview at Honeycomb
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Band 4 Administrator. Familiarise yourself with the key tasks like managing complaints and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Empathy Skills
Since you'll be handling sensitive information and dealing with distressed service users, it's crucial to convey your empathy during the interview. Prepare examples from your past experiences where you've successfully managed difficult situations with professionalism and care.
✨Brush Up on IT Skills
As the role requires strong IT skills, especially with Microsoft Office, make sure you're comfortable discussing your experience with these tools. You might even want to practice using them before the interview so you can confidently talk about how you've used them in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like managing complaints or working under pressure. Think of relevant examples from your past work that highlight your problem-solving abilities and teamwork skills, as these are essential in a busy environment.
