At a Glance
- Tasks: Support elected Members and Council Committees with administrative tasks and governance services.
- Company: Join a supportive team dedicated to democratic services and community engagement.
- Benefits: Full-time role with training opportunities and a collaborative work environment.
- Other info: Work across two sites with potential for flexible hours and career growth.
- Why this job: Make a difference in local governance while developing your skills in a dynamic setting.
- Qualifications: Relevant qualifications or extensive clerical experience required, along with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
As Member Services Officer, you will provide comprehensive and confidential administrative support to elected Members and Council Committees, ensuring the smooth delivery of governance and democratic services.
Key Duties
- Preparing agendas, reports, minutes, and meeting documentation
- Attending Council and Committee meetings and accurately recording proceedings
- Coordinating paperless committee systems and the circulation of documents
- Maintaining records relating to Members' attendance, expenses, committee memberships, gifts, and hospitality declarations
- Organising meetings, room bookings, hospitality, and virtual meeting arrangements
- Supporting the Mayor and Deputy Mayor with administrative requirements
- Liaising with Members, Council officers, and external organisations
- Managing governance records, registers, calendars, and committee information
- Assisting with Freedom of Information requests and election‑related administration
The successful candidate will be required to work across two organisational sites in Newtownabbey and Antrim and will occasionally need to work outside normal office hours to support Council and Committee meetings. This is a full‑time Temporary Position for up to 3 months.
The Person – Essential Criteria
- Either a LCCI Secretary's Certificate, BTEC National Certificate in Business Studies, or another relevant Level 3 qualification or RSA/OCR Stage II Word Processing (or equivalent) OR a minimum of 4 years' relevant clerical experience where the above qualifications are not held
- A minimum of 2 years' relevant clerical experience, including:
- Use of Microsoft Office applications
- Preparation of agendas, reports, minutes, and general correspondence
- Managing demanding workloads and conflicting priorities to meet deadlines
- Excellent organisational and interpersonal skills
- Ability to prioritise workload effectively
- Ability to maintain high levels of accuracy and produce clear and concise records of meetings
- Full current UK driving licence and access to a car required. Consideration will be given to alternative travelling proposals for applicants with a disability who are unable to hold a driving licence.
- Willingness to work additional hours when required in line with organisational requirements
Package & Benefits
- Full‑time opportunity
- Supportive and collaborative team environment
- Training and development opportunities
- Opportunity to work within a key governance and democratic services function
Disclaimer
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Member Services Officer in Newtownabbey employer: Honeycomb
As a Member Services Officer, you will thrive in a supportive and collaborative team environment that values your contributions to governance and democratic services. With opportunities for training and development, this role not only offers meaningful work but also the chance to grow within a key function of local government, all while being based in the vibrant locations of Newtownabbey and Antrim.
