Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers, process orders, and assist the Customer Services Manager in a dynamic role.
- Company: Join Honeycomb, a leading export business with a global reach and diverse portfolio.
- Benefits: Enjoy a flexible 3-day work week and competitive pay of £12.50 per hour.
- Other info: Located in Belfast city centre, easily accessible by public transport.
- Why this job: Experience a vibrant office culture with opportunities for professional growth and development.
- Qualifications: Must have customer service experience, strong IT skills, and thrive in a busy environment.
Social network you want to login/join with:
Customer Support Administrator (Part-Time), Antrim
col-narrow-left
Client:
honeycomb
Location:
Antrim, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
ace826897ba1
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
col-wide
Job Description:
Honeycomb is delighted to be working with our client, a market-leading export business, to recruit for a part time Customer Support Administrator on a permanent basis. This is an exciting opportunity to gain an influential role which accommodates a 3-day working week. The client has a diverse business portfolio and a global presence. Due to continued growth and expansion, the business is in an attractive position and offers ample opportunity for professional development.
The role of Customer Support Administrator is a sales support role which incorporates order processing, advising on order lead times and providing administrative support to the Customer Services Manager. You will also tie in with logistics partners and provide ecommerce support. This is an interesting role where no 2 days are the same.
The right person for this role will be a customer-centric professional with ability to work well in a busy office environment. This role is based within Belfast city centre and is easily accessible via public transport. The successful candidate will have demonstrable, office-based customer service/administrative skills and strong IT proficiency.
The package for this role includes a 3-day working week and an hourly rate of £12.50 per hour. This may be negotiable dependent on experience. The business boasts a modern working environment and provides opportunity for development.
#J-18808-Ljbffr
Customer Support Administrator (Part-Time) employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator (Part-Time)
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding Honeycomb's diverse business portfolio will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in your discussions. Be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles, as this will showcase your suitability for the position.
✨Tip Number 3
Prepare to discuss your IT proficiency. Since the role requires strong IT skills, be prepared to talk about the software and tools you are familiar with, especially those relevant to order processing and e-commerce support.
✨Tip Number 4
Network with current or former employees if possible. Engaging with people who have worked at Honeycomb can provide valuable insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Customer Support Administrator (Part-Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read, and quantify your achievements where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your customer-centric approach and IT proficiency.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Honeycomb
✨Show Your Customer-Centric Attitude
Since the role is focused on customer support, it's crucial to demonstrate your commitment to customer satisfaction. Share examples from your past experiences where you went above and beyond to help a customer or resolve an issue.
✨Highlight Your Administrative Skills
The position requires strong administrative capabilities. Be prepared to discuss your experience with order processing and any relevant software tools you've used. Mention specific tasks you've handled that relate to the job description.
✨Demonstrate IT Proficiency
As the role involves e-commerce support, showcasing your IT skills is essential. Familiarise yourself with common customer support software and be ready to discuss how you've used technology to improve efficiency in previous roles.
✨Prepare Questions About the Company
Research Honeycomb and their business portfolio. Prepare thoughtful questions that show your interest in their operations and how you can contribute to their growth. This will also help you assess if the company aligns with your career goals.