At a Glance
- Tasks: Provide exceptional customer service and resolve enquiries in a dynamic environment.
- Company: Leading business service provider based in Belfast.
- Benefits: Competitive hourly rate, full-time hours, and hands-on experience.
- Other info: Temporary role with opportunities for growth and equal opportunity commitment.
- Why this job: Join a fantastic team and make a real difference in customer support.
- Qualifications: IT literate with strong communication skills and customer service experience.
The predicted salary is between 13 - 13 £ per hour.
Honeycomb is delighted to be working with our client, a leading business service provider based in Belfast on a temporary basis. This is a unique opportunity to provide essential support to a fantastic team.
As a customer service administrator, you will provide support to the domestic team, respond to customer queries and co-ordinate with internal teams to effectively resolve issues or complaints.
Key responsibilities:
- Providing exceptional customer service and resolution of incoming enquiries
- Answer incoming calls in a professional manner, providing a high level of customer service
- General administrative tasks such as scanning, printing and filing accurately
The Ideal Candidate:
- IT literate ability to adapt to CRM and proven experience with Excel
- Excellent written and verbal communication skills
- Precise attention to detail and ability to work confidently with data
- Possess the ability to prioritise tasks in a dynamic environment
- A strong background in a customer service role
- Administrative background
What Is On Offer?
- 3 month temporary role
- Full time hours
- Hourly rate of £13
- Opportunity to gain hands on experience in an excellent working environment
Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Customer Support Admin (Immediate Start) employer: Honeycomb
At Honeycomb, we pride ourselves on being an excellent employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through continuous learning opportunities and a focus on innovation, making it an ideal environment for those passionate about engineering excellence. Located in a vibrant tech hub, we offer competitive benefits and the chance to work with cutting-edge technologies while contributing to meaningful projects that impact our global community.
