At a Glance
- Tasks: Support a dynamic office space provider and handle customer enquiries professionally.
- Company: Well-established office space provider in Belfast City Centre.
- Benefits: Full-time hours, private health insurance, wellness activities, and a competitive salary.
- Other info: Fixed term contract with opportunities for personal and professional development.
- Why this job: Join a growing business and enhance your customer service skills in a vibrant environment.
- Qualifications: Experience in customer support, excellent communication skills, and IT proficiency.
The predicted salary is between 24525 - 29975 £ per year.
Honeycomb is delighted to be working with our client, a well-established office space provider, recruiting for a community assistant on a full time, fixed term basis. This is an excellent opportunity in Belfast City Centre to provide essential support to a dynamic, growing business.
Key Responsibilities
- Handle incoming enquiries in a professional manner and ensure they are forwarded to the appropriate department.
- Assist with target achievement through active sourcing, promotion and providing excellent service to ensure retention.
- Provide an exceptional level of customer service and effective resolution to any enquiries.
- Excellent communication skills, both verbally and in writing to communicate with colleagues and customers effectively and ensure an excellent service is delivered.
- Ensure compliance standards are upheld and health and safety regulations are followed, drafting reports and recording any issues with immediate effect.
- Work collaboratively across internal teams and with stakeholders, maintaining positive and professional relationships within the business.
The Ideal Candidate
- Previous experience in a customer support and administration role.
- A confident communicator providing exceptional written and verbal communication with internal and external teams.
- Can work proactively and take initiative to prioritise daily tasks.
- Committed to personal and professional development within the business.
- IT literate and proficient in Microsoft Office.
- Presents an exceptional level of customer service and experience handling incoming calls and enquiries.
What Is on Offer?
- Full time working hours, with some flexibility on rotation.
- Fixed Term Contract from October to August.
- Private Health Insurance.
- Participation in different wellness activities throughout the year.
- Salary of £26,228.
Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Community Assistant (Fixed Term) employer: Honeycomb
Joining the South Eastern Health and Social Care Trust as a Finance Administrator at Ards Hospital offers a unique opportunity to contribute to vital finance projects within a supportive and collaborative environment. With a focus on employee growth, the Trust encourages professional development and provides a competitive hourly rate of £14.06, making it an excellent choice for those seeking meaningful employment in the healthcare sector.
