At a Glance
- Tasks: Manage patient bookings and provide excellent customer service in a healthcare setting.
- Company: Join the Southern Health and Social Care Trust, a supportive and inclusive workplace.
- Benefits: Earn £12.75 per hour with a temporary contract until August 2026.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: 4 GCSEs including English or 2 years of clerical experience required.
The predicted salary is between 12 - 12 £ per hour.
Honeycomb are delighted to be working with the Southern Health and Social Care Trust to recruit a Temporary Band 3 Booking Clerk Administrator. This role will initially be located in Portadown but will then move to Lurgan from June 2026. It is a full‑time position offering the below shift pattern.
- Location: Initially Portadown, then Lurgan from June 2026
- Salary: £12.75 per hour
- Contract: Temporary until August 2026
- Hours:
- Weeks 1‑4: Mon - Fri 4 days 8am to 4pm, 1 day 10am to 6pm
- Week 5: Mon - Sat 3 days 8am to 4pm, 1 day 10am to 6pm, 1 day 8am to 11.30am, Saturday 9am to 1pm
Key responsibilities:
- Manage patient booking and registration processes
- Handle incoming and outgoing correspondence efficiently
- Speak with patients and healthcare professionals by telephone and email
- Maintain accurate electronic and manual records
- Prioritise workload to meet service deadlines and standards
- Support the ongoing development of electronic referral systems
- Deliver excellent customer service with professionalism and empathy
- Work collaboratively with colleagues across the Trust
Essential Criteria:
- 4 GCSEs (Grades A‑C) including English Language and 1 year's clerical/administrative experience OR 2 years' clerical/administrative experience
- Experience using Microsoft Word or equivalent software
- Strong communication and organisational skills
- Ability to work independently and as part of a team
- Ability to prioritise workload effectively
Desirable:
- Experience using HSCNI software packages including PARIS
If you wish to apply in confidence, please submit your CV via the link provided or contact Ashlea Parte for further information. Applicants requiring adjustments or support during the recruitment process are encouraged to get in touch so that appropriate arrangements can be made. Successful candidates may be required to complete a Basic or Enhanced Access NI security check (fee of £18+). A previous conviction will not automatically disqualify you; all information is treated in strict confidence. Honeycomb is fully committed to equal opportunities for all applicants. While we may be unable to respond to every application individually due to high volumes, we appreciate your interest in this opportunity.
Booking Clerk Administrator (Temporary) employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Booking Clerk Administrator (Temporary)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can make all the difference when you're applying for roles like the Booking Clerk Administrator.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. Make sure you can highlight your organisational skills and experience with Microsoft Word, as these are key for the role.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've handled difficult situations in the past. Remember, empathy and professionalism are crucial in healthcare settings, so share examples that demonstrate these qualities.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, if you need any adjustments during the recruitment process, don’t hesitate to reach out—we’re here to help!
We think you need these skills to ace Booking Clerk Administrator (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your clerical experience and any relevant software knowledge to catch our eye!
Show Off Your Communication Skills: Since this role involves speaking with patients and healthcare professionals, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to showcase this.
Be Organised: We love a well-structured application! Make sure your CV is easy to read and logically organised. This will show us that you can prioritise your workload effectively, just like the role requires.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Honeycomb
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Booking Clerk Administrator. Familiarise yourself with patient booking processes and the importance of maintaining accurate records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves speaking with patients and healthcare professionals, be prepared to demonstrate your strong communication skills. Think of examples from your past experience where you've effectively communicated, whether by phone or email, and how you handled any challenges that arose.
✨Highlight Your Organisational Abilities
The ability to prioritise workload is crucial for this position. Come prepared with specific examples of how you've managed multiple tasks in previous roles. Discuss any tools or methods you use to stay organised, as this will show that you can handle the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the transition to Lurgan, or the electronic referral systems they use. This not only shows your interest but also helps you determine if the role is the right fit for you.