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- Tasks: Coordinate operations, ensuring seamless guest experiences and effective communication.
- Company: Luxury service provider in a prime Belfast location.
- Benefits: Attractive salary of £35,000, varied hours, and extended time off.
- Why this job: Join a high-end establishment and make a real impact on customer satisfaction.
- Qualifications: Strong administrative skills and a positive attitude; hospitality experience preferred.
- Other info: Dynamic role with opportunities for growth and teamwork.
The predicted salary is between 28000 - 42000 £ per year.
Honeycomb is delighted to be working with our client, a luxury service provider, to recruit an Operations Coordinator on a permanent basis. This is an exceptional opportunity to work within a high-end establishment which values customer experience above all else. The business is situated in a prime Belfast location and no expense has been spared to set the property apart from all other businesses on the market.
The role of Operations Coordinator is a dynamic role which incorporates customer service, administration and a hands-on approach to the day-to-day running of the business. You will ensure guests receive a seamless service and effective communication at every part of their stay. You will update booking information and be on hand to provide advice/suggestions to guests when required. You will work closely with the housekeeping team to maintain the high standard of cleanliness expected throughout the building, and be proactive in identifying areas for improvement.
The right person for this role will be a hospitality professional with strong administrative skills. You will possess a positive attitude and be confident in liaising with various stakeholders daily. Whilst hotel experience is preferable, experience gained from within restaurants/tourism will also be considered.
The package for this role is a highly attractive salary of £35,000 per annum. Due to the nature of the business, the role requires a variation in hours, covering 9-5, 12-8 and 1-9 across a variety of days. Weekend working is every other weekend with an extended period of time off offered! Full details can be discussed with Honeycomb, however the shifts are split amongst the team and hours are varied, with the employee in mind.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Erin Butler, Associate Director, on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Operations Coordinator (Belfast) employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator (Belfast)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at high-end establishments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your positive attitude shine through. Remember, they’re looking for someone who fits into their luxury service vibe.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in your previous roles, mention it. This shows you’re not just about keeping things running smoothly but also about enhancing the guest experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Coordinator (Belfast)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your customer service experience and any relevant administrative skills that match what we're looking for. A personalised CV shows us you're genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this high-end establishment. Share specific examples of how you've provided exceptional service in the past, and let your personality come through.
Showcase Your Hospitality Experience: Whether it's from hotels, restaurants, or tourism, make sure to showcase your hospitality experience. We want to see how you've contributed to creating memorable experiences for guests, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy and ready to jump into the digital age!
How to prepare for a job interview at Honeycomb
✨Know the Company Inside Out
Before your interview, take some time to research Honeycomb and their client. Understand their values, especially around customer experience, and be ready to discuss how you can contribute to maintaining their high standards.
✨Showcase Your Customer Service Skills
As an Operations Coordinator, you'll need to demonstrate your ability to provide exceptional customer service. Prepare examples from your past experiences where you've gone above and beyond for guests or clients, highlighting your proactive approach.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about situations where you had to handle difficult guests or improve processes, and be prepared to explain your thought process and actions.
✨Highlight Your Administrative Expertise
Since the role involves a lot of administration, make sure to discuss your organisational skills and any relevant software you’re familiar with. Bring up specific tools or systems you've used to manage bookings or communications effectively.
