Customer Support Lead (Belfast)

Customer Support Lead (Belfast)

Belfast Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Honeycomb

At a Glance

  • Tasks: Ensure smooth daily operations and resolve customer queries effectively.
  • Company: Join a leading hospitality and lifestyle business in stunning Belfast.
  • Benefits: Enjoy a competitive salary of £27,000 with standard Monday-Friday hours.
  • Other info: Contact Erin Butler for more information or assistance during recruitment.
  • Why this job: Perfect for those looking to enhance customer service and marketing skills.
  • Qualifications: Must be technically competent with CRM/CMS and email marketing systems.

The predicted salary is between 27000 - 27000 £ per year.

Honeycomb is delighted to be working with our client, a leading hospitality and lifestyle business, to recruit for a permanent Customer Support Lead/Front of House for their stunning Belfast operation. This role is ideal for you if you are looking to build on your existing customer service, marketing, and administration experience.

You will ensure the smooth running of operations day-to-day, resolve customer and client queries as applicable, promote internal events and create a positive welcoming atmosphere. This role will require someone who is technically competent with CRM/CMS and email marketing systems, who enjoys fostering relationships and bringing a can do attitude to any situation.

To succeed in this role, you should be an effective communicator in any exchange, have a keen eye for detail, manage your workload efficiently and always bring a positive outlook. Working collaboratively is key; if you're a team player who also enjoys some independence then this is the opportunity for you.

The salary for this role is £27,000 with standard Monday-Friday working hours. To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Erin Butler for further information. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.

Customer Support Lead (Belfast) employer: Honeycomb

Honeycomb is a prominent player in the hospitality sector, offering a vibrant work environment in Belfast. Employees benefit from a supportive culture and opportunities for professional growth. The team values collaboration and independence, making it an ideal place for customer-focused individuals.

Honeycomb

Contact Details:

Honeycomb Recruitment Team

We think you need these skills to ace Customer Support Lead (Belfast)

Customer Service
CRM/CMS Proficiency
Email Marketing Systems
Communication Skills
Attention to Detail
Relationship Building
Problem-Solving Skills