Account Handler – Insurance in Belfast

Honeycomb is delighted to partner with an established organisation to recruit for an Account Handler. This role would suit someone who\’d like to join an expanding business, and who wants to get rewarded for a job well done, along with receiving a fantastic benefits package. Must have at least three years commercial lines experience. This would be a hybrid role, with four days in the office, and one day at home.

The Client

Our client is an award winning, independent and family owned business, with their head office based in Belfast City Centre. They have been operating for over 45 years, and through organic growth and acquisitions over the past four years, are keen to recruit new talent into the business. They put their customers and employees at the heart of everything they do and have an excellent reputation on the market as a leader in their field.

The Role

The role as an Account Handler will sit within the Commercial team. Typical duties will include:

• Proactively manage valued client and insurer relationships.
• Negotiating, placing, and reporting to clients at renewal mid-term and new business stages.
• Ensuring adequacy and appropriateness of cover.
• Managing personal workloads and meeting deadlines.
• Keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system.
• Providing clients with high-quality policy documentation in accordance with FCA regulations.
• Building good working relationships with internal departments and colleagues
• Responding to client queries, including changes in cover and risk, in a professional and timely manner
• Ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained.
• Contributing to the achievement of team and business objectives by generating sales, identifying gaps, up‑selling and cross‑selling.

Desirable Criteria

• At least three years commercial experience
• An eagerness to learn, with the desire to build on a career in the insurance industry, and work towards professional qualifications, if not already held
• Good numeracy, literacy & IT skills
• High attention to detail
• Excellent communication and interpersonal skills

Package

• Salary negotiable, depending on skills & experience
• Occupational Sick Pay
• Pension contribution
• Private medical care
• Discounted Hertility treatments
• Employee discounts
• 25 days annual leave, plus stats
• Opportunity to take examinations, and a pathway to Account Executive level

To speak in absolute confidence about this opportunity please send an up‑to‑date CV via the link provided or contact Gabriella Tomb, Specialist Recruitment Consultant at Honeycomb on 028 96207050.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.