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For Companies At a Glance
- Tasks: Provide expert guidance on financial products and manage client relationships.
- Company: Join a prestigious financial institution with a strong market presence.
- Benefits: Enjoy a competitive salary of £12.90 per hour and a stable Monday to Friday schedule.
- Why this job: Be part of a dynamic team in a fast-paced environment with opportunities for career advancement.
- Qualifications: Experience in banking or financial services, excellent communication skills, and customer-oriented mindset required.
- Other info: This is a temporary role; hybrid working is not available.
Are you ready to take your career to new heights in the banking sector? Look no further! Honeycomb is pleased to be working in partnership with a prestigious financial institution that is seeking a talented Banking Customer Advisor to join their dynamic team in Lisburn on a temporary, ongoing basis. This role offers an exceptional opportunity to showcase your expertise in a fast-paced, customer-centric environment. As a Banking Customer Advisor, you\’ll be at the forefront of providing exceptional service to clients while contributing to the company\’s continued success
The Role
- Serve as a knowledgeable Banking Customer Advisor, offering expert guidance on financial products and services.
- Manage client relationships, ensuring the highest level of customer satisfaction.
- Identify and capitalise on cross-selling opportunities to meet clients\’ diverse financial needs.
- Collaborate with team members to achieve branch performance targets.
- Stay updated on industry trends and regulatory changes to provide accurate advice.
The Person
- Proven experience in a similar role within the banking or financial services sector.
- Strong understanding of financial products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Customer-oriented mindset with a passion for delivering exceptional service.
- Proficiency in relevant banking software and MS Office applications.
The Package
You\’ll enjoy a competitive salary of £12.90 per hour. The company offers a stable work schedule, Monday to Friday from 9 am to 5 pm, allowing for an ideal work-life balance. Hybrid working is not available for this role. You\’ll be part of a respected financial institution with a strong presence in the market, providing ample opportunities for career advancement and skill development To apply, please submit your CV via the application form provided. Alternatively, to speak in confidence about this opportunity, please contact Cora Montgomery at cora.m@honeycomb.jobs If you have a disability requiring assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equal opportunities to all applicants Please note: We are receiving a high volume of applications and will only shortlist candidates who meet the specific requirements of this role. Due to the volume, individual feedback may not be possible. We appreciate you\’re understanding. #J-18808-Ljbffr
Banking Customer Advisor (Lisburn) employer: Honeycomb
Contact Detail:
Honeycomb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Customer Advisor (Lisburn)
✨Tip Number 1
Familiarise yourself with the latest banking products and services. Being knowledgeable about what the institution offers will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the financial institution. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare for situational questions that assess your customer service skills. Think of examples from your past experiences where you successfully handled difficult situations or exceeded customer expectations.
✨Tip Number 4
Stay updated on industry trends and regulatory changes. This knowledge will not only help you answer questions more effectively but also demonstrate your commitment to staying informed in the banking sector.
We think you need these skills to ace Banking Customer Advisor (Lisburn)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Banking Customer Advisor position. Tailor your application to highlight relevant experience and skills that match what Honeycomb is looking for.
Craft a Tailored CV: Ensure your CV is up-to-date and specifically tailored for this role. Emphasise your experience in banking or financial services, focusing on customer service skills and any relevant software proficiency.
Write a Compelling Cover Letter: Include a cover letter that showcases your passion for customer service and your understanding of financial products. Use specific examples from your past experience to demonstrate how you can contribute to the team at Honeycomb.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking sector.
How to prepare for a job interview at Honeycomb
✨Know Your Financial Products
Make sure you have a solid understanding of the financial products and services offered by the institution. Be prepared to discuss how these products can meet various customer needs, as this will demonstrate your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your ability to provide exceptional customer service. Think about situations where you went above and beyond to satisfy a client, as this will resonate well with the interviewers.
✨Stay Updated on Industry Trends
Research current trends and regulatory changes in the banking sector. Being knowledgeable about the industry will not only impress your interviewers but also show that you are proactive and committed to staying informed.
✨Practice Effective Communication
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with a friend or family member to refine your responses and body language.
