At a Glance
- Tasks: Assist customers with queries and transactions in a welcoming branch environment.
- Company: A respected banking organisation known for excellent customer service and community values.
- Benefits: Earn £13.74 per hour with Monday to Friday hours and temporary contract up to 6 months.
- Other info: Opportunity for personal growth in a supportive and collaborative atmosphere.
- Why this job: Join a friendly team and make a difference in customers' banking experiences.
- Qualifications: Experience in customer service, strong communication skills, and attention to detail.
The predicted salary is between 13.74 - 13.74 £ per hour.
Honeycomb is pleased to be exclusively working alongside a well‑respected and long‑established banking organisation in Northern Ireland to recruit for a Customer Service Advisor for the Banbridge branch.
The company is well-regarded for its commitment to excellent customer service and strong community values. The Banbridge branch offers a warm, welcoming environment focused on delivering a high standard of service to every customer.
Role Summary
As a valued member of the branch team, you will be the first point of contact for customers, ensuring every interaction is professional and welcoming. The role involves assisting with customer queries, processing transactions, and handling cash securely and accurately.
Main Duties
- Provide a high standard of customer service, responding to enquiries efficiently and courteously.
- Carry out deposits, withdrawals, lodgements, and other teller operations with precision.
- Adhere to cash-handling procedures, completing daily reconciliations in compliance with audit and security standards.
- Promote the bank's range of services and guide customers toward digital or self-service options when suitable.
- Contribute to a positive and collaborative team culture within the branch.
The Person
We're seeking someone detail-oriented, confident in handling cash, and skilled in providing exceptional face‑to‑face service.
Essential Criteria
- Experience in a customer-facing position.
- Positive attitude with a high level of initiative, willingness to help others and contribute to organisational success.
- Strong accuracy and reliability when handling cash transactions.
- Excellent communication and interpersonal abilities.
- Good organisational skills and the ability to manage multiple tasks effectively.
Desirable Criteria
- Previous experience within banking, retail cash handling, or financial services.
- Full, clean UK driving licence.
Package & Benefits
£13.74 per hour Monday to Friday 9 am to 5 pm Temporary up to 6 months.
Disclaimer
If you have a disability, which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Banking Customer Service Advisor – Banbridge employer: Honeycomb
Honeycomb is an exceptional employer, renowned for its dedication to outstanding customer service and strong community values. Working as a Banking Customer Service Advisor in the Banbridge branch offers a supportive and friendly work environment, with opportunities for personal growth and development within the banking sector. Employees benefit from a competitive hourly rate, a structured work schedule, and the chance to be part of a collaborative team that prioritises both customer satisfaction and employee well-being.
