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For Companies At a Glance
- Tasks: Support HR processes and provide essential administrative assistance in a dynamic environment.
- Company: Values-driven organisation dedicated to high-quality, person-centred services across Northern Ireland.
- Benefits: Hybrid working options, pension contributions, and ongoing training opportunities.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a supportive team and make a real difference in people's lives through HR.
- Qualifications: CIPD Level 3 qualified or relevant experience in HR roles.
The predicted salary is between 25000 - 30000 £ per year.
The Company
Our client is a well-established, values-driven organisation within the social sector, committed to delivering high-quality, person-centred services across Northern Ireland.
The Role
The People Operations Coordinator will provide essential HR support across a broad range of employee relations and administrative activities. Working closely with the HR Manager and HR Adviser, this role will ensure the efficient delivery of HR processes, with a strong focus on accuracy, compliance, and high-quality service.
Key responsibilities include:
- Provide comprehensive HR administrative support across the People Operations function
- Act as a first point of contact for HR queries, ensuring accurate information is provided or escalated appropriately
- Coordinate the full administration of the absence management process, including documentation, return-to-work procedures, and identifying trends or issues
- Manage the leavers process end-to-end, including documentation, system updates, and feedback collection
- Administer employment contracts, including amendments and variations
- Support annual leave processes, including calculations and loyalty award schemes
- Maintain accurate HR and payroll data, ensuring all records are up to date and compliant
- Support safer recruitment processes, including Access NI applications and monitoring
- Assist with recruitment administration as required
- Provide administrative support for employee relations processes, including investigations, disciplinary and grievance procedures
- Undertake accurate and timely note-taking in formal HR meetings and hearings
- Produce reports and analyse HR data, identifying trends and areas of concern
- Contribute to HR reporting requirements, including quarterly reports and external submissions (e.g. ONS)
- Support Subject Access Requests, ensuring documentation is collated and processed appropriately
- Maintain confidential employee records in line with GDPR requirements
- Support audit and compliance activities across the HR function
- Promote equality, diversity, and inclusion in line with organisational policies
The Person
Essential Criteria:
- CIPD Level 3 qualified (minimum) or working towards, or a relevant third-level qualification
- Previous experience in an HR or people operations role
- Full UK driving licence and access to own vehicle
- Strong IT skills, including Microsoft Office (particularly Excel and Word)
- Ability to input, analyse, and verify data with a high level of accuracy
- Excellent attention to detail and organisational skills
- Proven experience in note-taking and producing high-quality documentation
- Ability to manage a varied workload and meet deadlines with minimal supervision
- Strong written and verbal communication skills
- Customer-focused approach with the ability to build effective working relationships
Desirable Criteria:
- Experience supporting employee relations processes such as disciplinary, grievance, or investigations
- Knowledge of HR systems and databases
- Experience working within a regulated or compliance-driven environment
- Understanding of employment legislation and HR best practice
Package & Benefits
- Hybrid or flexible working options
- Pension contribution
- Ongoing training and development opportunities
- Supportive and collaborative working environment
How to Apply
To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson.
Disclaimer
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.
This position is subject to an Enhanced criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.
People Operations Coordinator employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about people operations, showing that you understand their commitment to high-quality, person-centred services will set you apart.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about how your skills align with the responsibilities listed in the job description, like managing employee relations or supporting recruitment processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a values-driven organisation.
We think you need these skills to ace People Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Operations Coordinator role. Highlight your HR experience and any relevant qualifications, like your CIPD Level 3. We want to see how your skills match what we're looking for!
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, be sure to showcase your attention to detail in your application. Use clear formatting and check for any typos or errors. We appreciate a polished presentation!
Be Person-Centred: Remember, our client is all about person-centred services. In your application, reflect on how you’ve contributed to a positive employee experience in previous roles. We love seeing candidates who share our values!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know Your HR Basics
Make sure you brush up on your HR knowledge, especially around employee relations and compliance. Familiarise yourself with key terms and processes like absence management and the leavers process, as these will likely come up in conversation.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past where your attention to detail made a difference. Bring along any documentation you've produced that highlights your organisational skills.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific HR situations, such as managing grievances or conducting investigations. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Customer-Focused Approach
This role is all about building effective working relationships. Be ready to share examples of how you've successfully supported colleagues or clients in the past, showcasing your communication skills and customer service mindset.