Banking Customer Service Advisor (Dunmurry) in London
Banking Customer Service Advisor (Dunmurry)

Banking Customer Service Advisor (Dunmurry) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with banking queries and provide top-notch service.
  • Company: Join a leading bank in Northern Ireland with a strong community focus.
  • Benefits: Enjoy competitive pay, flexible hours, and great training opportunities.
  • Why this job: Make a difference in people's lives while building your career in banking.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Friendly team environment with plenty of room for growth.

The predicted salary is between 36000 - 60000 £ per year.

Honeycomb is delighted to partner with a leading Northern Ireland.

Banking Customer Service Advisor (Dunmurry) in London employer: Honeycomb Jobs Ltd

Honeycomb is an exceptional employer, offering a dynamic work environment in Dunmurry where employees are valued and supported. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a collaborative culture that encourages innovation and teamwork. Our commitment to work-life balance and competitive benefits makes us a standout choice for those seeking a fulfilling career in banking customer service.
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Contact Detail:

Honeycomb Jobs Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Banking Customer Service Advisor (Dunmurry) in London

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Practice makes perfect! Mock interviews with friends or family can really boost your confidence. Focus on common customer service scenarios and how you'd handle them, especially in a banking context.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give us insider tips and even lead to referrals, which can be a game-changer in landing that role.

✨Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Banking Customer Service Advisor (Dunmurry) in London

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Conflict Resolution
Sales Skills
Product Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Banking Customer Service Advisor role. Highlight relevant experience and skills that match what we’re looking for, like communication and problem-solving abilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how your background makes you a great fit for our team in Dunmurry.

Showcase Your Soft Skills: In customer service, soft skills are key! Be sure to mention your ability to empathise with customers and handle challenging situations. We want to see how you connect with people!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!

How to prepare for a job interview at Honeycomb Jobs Ltd

✨Know Your Stuff

Before the interview, make sure you research Honeycomb and their values. Understand what they do in the banking sector and be ready to discuss how your skills align with their mission. This shows genuine interest and preparation.

✨Practice Common Questions

Prepare for typical customer service questions like handling difficult customers or resolving complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.

✨Showcase Your Communication Skills

As a Banking Customer Service Advisor, communication is key. During the interview, focus on speaking clearly and confidently. Practise active listening by nodding and responding appropriately to the interviewer’s questions.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the role or company culture. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.

Banking Customer Service Advisor (Dunmurry) in London
Honeycomb Jobs Ltd
Location: London
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  • Banking Customer Service Advisor (Dunmurry) in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • H

    Honeycomb Jobs Ltd

    50-100
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