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- Tasks: Join the Procurement and Logistics team, handling customer requests and coordinating deliveries.
- Company: Honeycomb, partnering with the Business Services Organisation in a dynamic public sector environment.
- Benefits: Earn £12.75 per hour with a Monday to Friday schedule and immediate start.
- Why this job: Kickstart your career in a fast-paced admin role with real impact on healthcare services.
- Qualifications: 5 GCSEs including English and Maths or 2 years relevant experience in customer service.
- Other info: Great opportunity for growth in a supportive and inclusive workplace.
The predicted salary is between 11 - 14 £ per hour.
Honeycomb is delighted to be working with the Business Services Organisation to recruit a Band 3 Administrator for their Procurement and Logistics team based in Lisburn. This role offers an immediate start.
Location: Lisburn
Organisation: Business Services Organisation
Pay Rate: £12.75 per hour
Working pattern: Monday- Friday 9:00am - 5:00pm
Contract: Temporary
This is an excellent opportunity to join a fast-paced administrative environment within a well-established public sector organisation. This role requires a candidate with excellent attention to detail and strong data input experience.
Key Responsibilities
- Act as a first point of contact for service users and healthcare professionals via phone and in person
- Process customer requests, requisitions, and queries accurately and efficiently
- Schedule and coordinate deliveries and collections of equipment and continence products
- Maintain accurate records across internal systems and databases
- Liaise with clinical staff such as Occupational Therapists and District Nurses
- Manage documentation including delivery notes, collection dockets, and requisitions
- Support stock control, order processing, and returns to suppliers
- Investigate and resolve customer queries in a timely and professional manner
- Assist with stock counts and catalogue management
- Provide administrative support to management as required
Essential Criteria
You must meet one of the following:
- 5 GCSEs (A-C) including English and Maths plus 1 year of relevant experience OR 2 years' relevant experience in a customer service, procurement, or logistics environment
Relevant experience should include:
- Customer service and call handling
- Order processing
- Use of Microsoft Office (Word, Excel, Outlook)
Key Skills
- Strong communication and interpersonal skills
- Excellent organisational and administrative abilities
- Ability to manage and prioritise workload effectively
- High attention to detail and accuracy
- Ability to deliver high standards of customer service
- Confidence using IT systems and databases
Additional Information
If you would like to apply or find out more about this role, please contact Geraldine Stevenson at Honeycomb using the details provided. If you have a disability and require support at any stage of the recruitment process, please let us know so appropriate arrangements can be made. Please note successful applicants may be required to complete a Basic or Enhanced Access NI check (cost approximately £18, depending on role requirements). A criminal record will not automatically prevent appointment, and all disclosures will be treated in the strictest confidence. Further details are available via the NiDirect Access NI website. Honeycomb is proud to be an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Band 3 Administrator (Lisburn) employer: Honeycomb Jobs Ltd
Contact Detail:
Honeycomb Jobs Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Administrator (Lisburn)
✨Tip Number 1
Get to know the company! Research the Business Services Organisation and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with service users and healthcare professionals, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you've successfully managed workloads or resolved customer queries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen to join the team at Honeycomb!
We think you need these skills to ace Band 3 Administrator (Lisburn)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Band 3 Administrator role. Highlight your relevant experience in customer service, procurement, or logistics, and don’t forget to showcase your attention to detail and data input skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced administrative environment. Mention specific examples of how you've excelled in similar roles.
Show Off Your IT Skills: Since the role requires confidence using IT systems and databases, make sure to mention your proficiency with Microsoft Office, especially Word, Excel, and Outlook. We want to see that you can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Honeycomb Jobs Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Band 3 Administrator. Familiarise yourself with tasks like processing customer requests and managing documentation. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Attention to Detail
Since this role requires high attention to detail, prepare examples from your past experience where you've demonstrated this skill. Whether it's through accurate data input or managing records, having specific instances ready will impress the interviewers.
✨Brush Up on Your IT Skills
As you'll be using Microsoft Office and various databases, make sure you're comfortable with these tools. If you can, practice using Excel for data management or Word for document creation. Being tech-savvy will give you an edge during the interview.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and providing excellent service. Think of situations where you've resolved issues or improved customer satisfaction. This will showcase your strong communication skills and ability to manage workload effectively.